Advance Auto Parts

Welcome to our platform, your local guide to Auto Repair Stations and related businesses that provide essential goods and services for vehicle maintenance and repair. Today, we're focusing on Advance Auto Parts, located at 2022 W State St, Fremont, OH 43420, USA. You can reach them at (419) 334-7238 or +1 419-334-7238. As a national chain, Advance Auto Parts aims to provide a wide selection of automotive parts, accessories, batteries, oil, and more to both professional mechanics and individual car owners.

The environment of an Advance Auto Parts store is typically a retail setting with aisles organized by product category. You can expect to find shelves stocked with various auto parts, including filters, brakes, electrical components, engine parts, and fluids. There's usually a counter area where customers can place orders, ask for assistance, and make purchases. Many locations also have a designated area for batteries and larger items. The overall environment is designed for self-service browsing, with staff available to assist customers in finding the right parts and offering advice.

In terms of services, Advance Auto Parts primarily functions as a retail store selling auto parts and accessories. However, they often offer additional services to support their customers, which can include:

• Part Identification and Look-up: Staff can help customers identify the correct parts for their specific vehicle using computer systems and product catalogs.
• Battery Testing and Installation: Many locations offer free battery testing and may provide battery installation services for a fee or sometimes for free with the purchase of a new battery.
• Oil Recycling: Advance Auto Parts typically participates in oil recycling programs, allowing customers to safely dispose of used motor oil.
• Loan-A-Tool Program: For certain specialized repairs, they may offer a loan-a-tool program where customers can borrow specific tools for a limited time with a deposit.
• Windshield Wiper Installation: As highlighted in one of the customer reviews, some employees may offer free installation of windshield wipers purchased at the store.
• Online Ordering with In-Store Pickup: Customers can often order parts online and pick them up at their local store for added convenience.
• Commercial Accounts: Advance Auto Parts often has programs and dedicated support for professional mechanics and auto repair shops.

The customer reviews provide mixed feedback on the service quality at this specific Fremont location. One reviewer recounted a negative experience where an employee, Isaac, was unhelpful in locating a fuel filter lid, stating they didn't carry it without even checking. This suggests potential issues with product knowledge or willingness to assist on the part of some staff members.

Conversely, the other review described a positive interaction with a different employee who provided excellent service by helping to install windshield wipers and refused a tip. This highlights the potential for helpful and customer-focused service at this location, indicating that the level of assistance can vary depending on the staff member.

Features of Advance Auto Parts as a national chain include their extensive inventory, competitive pricing on many items, and the convenience of numerous locations. Their online platform provides a wealth of information, including part look-up tools and installation guides. The availability of both national brands and their own private label options offers customers a range of choices to fit different budgets and quality preferences. The loan-a-tool program can be a significant benefit for DIY mechanics tackling specific jobs.

However, the mixed customer service experiences at the Fremont location suggest that the quality of assistance can be inconsistent. While some employees may go above and beyond to help, others may lack the knowledge or willingness to provide thorough support. This is an important factor for local users to consider.

Regarding promotional information, Advance Auto Parts typically offers various promotions, discounts, and loyalty programs. These can include weekly sales flyers, online coupons, and their Speed Perks loyalty program, which rewards frequent purchases with discounts and other benefits. Local users in Fremont can check the Advance Auto Parts website or their weekly advertisements to find out about current promotions available at the 2022 W State St store. They may also receive promotional emails or text messages if they are part of the Speed Perks program.

For local users in Fremont, OH, Advance Auto Parts at 2022 W State St offers a convenient location to purchase a wide range of auto parts and accessories. While the store generally benefits from the extensive inventory and national presence of the chain, the customer service experience at this specific location appears to be somewhat variable based on the limited feedback. While one customer received excellent, free service for windshield wiper installation, another encountered an unhelpful employee who didn't attempt to find a needed part.

Therefore, local users can likely rely on Advance Auto Parts for their auto parts needs and may encounter helpful staff. However, it's also important to be prepared to potentially self-serve or to seek assistance from multiple employees if the first interaction is not satisfactory. Utilizing their online resources for part look-up and checking for online reviews specific to this Fremont location on other platforms might also provide additional insights.

In conclusion, Advance Auto Parts in Fremont, OH, provides a retail environment with a wide selection of auto parts and accessories. They offer services such as part identification, battery testing, oil recycling, and a loan-a-tool program. Customer service experiences at this location appear to be mixed, with some employees providing excellent assistance while others may be less helpful. Local users should take advantage of the store's extensive inventory and potential promotions while being aware of the possibility of inconsistent service. Checking for additional reviews and utilizing online resources can help ensure a positive experience.