Advance Auto Parts

Auto Repair StationsSouth CarolinaCherokee CountyGaffneyWest Floyd Baker Boulevard
Cherokee County . South Carolina
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- +1 864-487-3786
- stores.advanceautoparts.com
- 1402 W Floyd Baker Blvd, Gaffney, SC 29341, USA
Operating Hours
Advance Auto Parts Introduce
While the categorization of "Auto Repair Stations" typically brings to mind businesses that perform mechanical repairs, Advance Auto Parts operates within this broader category by serving as a crucial supplier of the components, tools, and accessories necessary for vehicle maintenance and repair. They are an essential resource for both professional mechanics and do-it-yourself (DIY) enthusiasts, providing the means for vehicle owners to conduct their own repairs or for repair shops to acquire the parts they need. Therefore, Advance Auto Parts functions as a foundational pillar within the automotive aftermarket, directly supporting the repair and upkeep of vehicles.
The environment of an Advance Auto Parts store is distinct from a traditional service bay. It's primarily a retail space, meticulously organized to display a vast inventory of automotive parts, tools, and accessories. Aisles are typically well-lit and clearly labeled, allowing customers to easily navigate and locate specific items. You'll find sections dedicated to engine parts, braking systems, suspension components, filters, fluids, electrical components, and an extensive array of automotive chemicals. Beyond parts, there are often displays of hand tools, power tools, diagnostic equipment, and specialized repair manuals. The counter area is staffed by knowledgeable team members who can assist with part look-ups, offer advice, and process transactions. While there isn't a repair garage on-site for complex mechanical work, many stores offer smaller, convenient services right at the counter or just outside. The overall atmosphere is customer-focused, designed to be accessible and helpful for individuals at various levels of automotive expertise, from professional mechanics to everyday drivers.
Advance Auto Parts offers an incredibly comprehensive range of products and complementary services that directly support auto repair and maintenance:
- Automotive Parts: Their core offering includes parts for virtually every system of a vehicle. This encompasses brake components (pads, rotors, calipers), engine parts (spark plugs, belts, hoses, sensors), steering and suspension parts (shocks, struts, control arms), electrical components (alternators, starters, batteries, lights), and much more. They stock parts for a wide variety of domestic and import vehicles.
- Fluids and Chemicals: A vast selection of engine oils (conventional, synthetic, synthetic blend), transmission fluid, brake fluid, power steering fluid, coolants, fuel additives, cleaners, and car care products.
- Tools and Equipment: From basic hand tools like wrenches and sockets to specialized automotive tools, diagnostic scan tools, jacks, jack stands, and garage equipment, catering to both professional and DIY mechanics.
- Accessories: This includes items for vehicle customization, comfort, and utility, such as floor mats, seat covers, phone chargers, exterior styling elements, and towing accessories.
- Battery Testing and Charging: A free service offered at most locations, where staff can test a vehicle's battery to determine its health and, if necessary, charge it. This helps diagnose starting issues.
- Wiper Blade Installation: Many stores provide complimentary installation of new wiper blades purchased on-site, a quick and convenient service for customers.
- Oil Recycling: Advance Auto Parts typically accepts used motor oil for recycling, providing an environmentally responsible disposal option for DIYers.
- Loaner Tool Program: A highly valuable service where customers can borrow specialized automotive tools (e.g., spring compressors, steering wheel pullers) for a refundable deposit, eliminating the need to purchase expensive tools for a one-time job.
- Diagnostic Code Reading: While not a full diagnostic service, many stores can read basic "Check Engine" light codes, providing customers with an initial understanding of potential issues.
Several key features distinguish Advance Auto Parts in the automotive aftermarket and within the "Auto Repair Stations" context. Foremost is their vast inventory and availability, often allowing customers to find the exact part they need quickly, reducing vehicle downtime. Their knowledgeable team members are another significant feature; staff are often trained to assist with part look-ups, offer basic advice, and help customers troubleshoot common issues, which is invaluable for DIYers. The free battery testing and charging services, along with complimentary wiper blade installation, provide immediate, practical value to customers. The loaner tool program is a standout feature, enabling individuals to perform more complex repairs without a substantial upfront investment in specialized equipment. Furthermore, Advance Auto Parts has a robust online presence, featuring a user-friendly website for part look-up, inventory checking, and online ordering for in-store pickup or delivery, which greatly enhances convenience. Their commitment to customer convenience is also evident in their extended operating hours compared to many traditional repair shops.
For promotional information, Advance Auto Parts typically employs a blend of sales, loyalty programs, and convenience-focused messaging. Common promotional strategies include:
- Weekly Sales and Discounts: Regular promotions on specific parts, fluids, or accessories, often advertised in circulars, online, and in-store.
- Percentage-Off Coupons: Frequent issuance of coupons (e.g., 20% off your entire purchase, or specific dollar amount off orders over a certain value) through email, their app, and print.
- Speed Perks Loyalty Program: A robust rewards program that allows customers to earn points on purchases, which can then be redeemed for discounts on future orders. This incentivizes repeat business.
- Online-Exclusive Deals: Offering special discounts or free shipping for online orders, encouraging digital engagement.
- Seasonal Promotions: Tailoring deals to specific times of the year, such as promotions on winterizing fluids, battery deals during cold months, or A/C recharge kits in summer.
- DIY Project Guides & Advice: While not a direct discount, their website often features helpful how-to articles and videos, which indirectly promotes their products and establishes them as a trusted resource.
- Professional Discounts: Offering specialized pricing and services for professional repair shops and businesses, recognizing the importance of their commercial clientele.
- Click & Collect / In-Store Pickup: Promoting the convenience of ordering online and picking up parts quickly at a local store.
In summary, Advance Auto Parts plays a vital role within the "Auto Repair Stations" ecosystem by being the essential supplier of automotive parts, tools, and basic supportive services. Their expansive product range, commitment to customer assistance, and convenient offerings make them an indispensable resource for anyone looking to maintain or repair their vehicle, whether they are a seasoned mechanic or just starting a DIY project.
Advance Auto Parts Photos
Advance Auto Parts Location
Advance Auto Parts Customer Reviews
I recently visited the Advance Auto Parts in Gaffney, SC, and I was blown away by the exceptional service provided by Stephanie Vickers. She was incredibly helpful and knowledgeable, guiding me through the process of finding the exact parts I needed for my vehicle. Her expertise and friendly demeanor made the experience truly enjoyable. I highly recommend this location and specifically want to commend Stephanie for her outstanding customer service.
Dec 15, 2024 · Charlie Lloyd
That might not be able to always get the part I need for my vehicle sometimes but Mark still gives the best service I've been able to find in Gaffney. When he's there I know I've got a good chance of figuring out the part I need
Dec 18, 2024 · jerry Humphries
If they don't have your part,normally they can get it same day...
Dec 02, 2023 · Maurice Hemphill
Do not try to take old warranty receipts to this location unless you are ready to argue with the store for over an hour!!! I tried to receive a LIFETIME warranty on a part with my receipt… they told me because there system can’t go back 3 years that I would need to call Customer Service… I did that and even the Customer Service lady asked why they needed anything from her if I have the receipt… She talked to them and asked them to do a manual exchange ( which they could have done the whole time ) … terrible Customer Service in store - if a Customer has their receipt, give them what they need!!! We cannot control your system but you need to honor what our receipts say!!
Mar 07, 2024 · Makenzie Howell
The jury is still out on his one. Trying to get a Rebate from them since January. After calling several times they finally sent me one; only thing is, card is not activated yet like the letter said it was. Called the rebate center and after a long discussion, the special agent said, yeah they sent out hundreds tha had not been activated yet either. Said it would be 30-60 days. Told them again that the 6-8 weeks it said it would take took 16. It was processed on 1-2-2023. Just received the card on April 19th. That's about 16 weeks. After hearing that she sent my card number her boss and now supposedly it should be activated in a couple of days now. I'm going to wait 2 weeks and try again. I won't be holding my breath on this. I like AA but this is ridiculous for a windshield wiper rebate; next time, just reduce the price $12.
Apr 26, 2024 · Al Vassey
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