Advance Auto Parts

Advance Auto Parts ico

(243 reviews)

Auto Repair StationsNorth CarolinaCatawba CountyHickorySouth Highway 127

Catawba County . North Carolina

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  • Intro
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  • Location
  • Reviews
  • +1 828-330-4528
  • stores.advanceautoparts.com
  • 3298 S Hwy 127, Hickory, NC 28602, USA

Operating Hours

Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

Advance Auto Parts Introduce

Welcome to Advance Auto Parts, a prominent Auto Parts Store located at 3298 S Hwy 127 in Hickory, North Carolina. Operating within the broader platform category of Auto Repair Stations, Advance Auto Parts serves as a key provider of automotive goods, catering to both individual vehicle owners and professional mechanics in the Hickory area. While not a traditional repair shop that offers labor services, Advance Auto Parts plays a crucial role in enabling vehicle maintenance and repairs by supplying the necessary components, tools, and accessories.

As a well-established national chain, Advance Auto Parts in Hickory offers a retail environment focused on providing a wide selection of auto parts for various makes and models of vehicles. This location serves as a direct point of sale for individuals looking to perform their own repairs or maintenance, as well as for local repair shops needing a reliable source of parts. The store's function within the Auto Repair Stations category is to supply the goods that facilitate vehicle upkeep and repair, effectively supporting the broader automotive service ecosystem in Hickory.

The environment of the Advance Auto Parts store in Hickory is likely to be a standard retail setting typical of auto parts chains. This includes well-organized aisles stocked with a vast array of products, ranging from essential maintenance items like oil, filters, and brake pads to more specialized components such as alternators, starters, and sensors. The store would also feature sections for automotive accessories, tools, and performance parts. Customers can expect a clean and accessible layout designed to help them find the parts they need, often with the assistance of store associates. A counter area is typically present for customer service, order processing, and payment.

The primary service offered by Advance Auto Parts is the sale of auto parts and accessories. This encompasses a wide range of products for cars, trucks, and SUVs, including both aftermarket and original equipment manufacturer (OEM) parts. Customers can typically find parts for routine maintenance, repairs, and upgrades. Beyond just selling parts, Advance Auto Parts often provides additional services such as battery testing, oil recycling, and sometimes even tool loan programs. The positive customer review mentioning assistance with hubcaps suggests that the staff can be helpful in locating specific items and providing guidance to customers.

One of the key features of Advance Auto Parts is its extensive inventory. As a large chain, they have a significant purchasing power, allowing them to stock a wide variety of parts to meet the needs of a diverse customer base. This broad selection increases the likelihood that customers will find the specific part they are looking for, whether it's a common maintenance item or a more specialized repair component. The availability of both in-store stock and the ability to order parts that are not immediately available further enhances their service offering.

Another feature often associated with Advance Auto Parts is the knowledge and assistance provided by their store associates. While experiences can vary, the positive review indicates helpfulness in at least some instances, such as assisting a customer with hubcaps. However, the negative review points out a potential inconsistency in customer service, where an associate was unwilling to check the computer for the availability of a specific part. This highlights the importance of clear communication and proactive assistance from staff in helping customers navigate the store's inventory.

As a national chain, Advance Auto Parts frequently offers various promotions and discounts to attract customers. These can include weekly sales flyers, online coupons, and loyalty programs that reward repeat purchases. Promotions might focus on specific categories of products, such as discounts on oil changes, brake components, or seasonal items like windshield wiper blades or antifreeze. Customers are encouraged to check the Advance Auto Parts website, mobile app, or local store flyers for the latest deals and offers available at the Hickory location. These promotions can provide significant savings for both regular maintenance and larger repair projects.

In conclusion, Advance Auto Parts in Hickory, NC, serves as a vital Auto Repair Station by providing a comprehensive selection of auto parts and accessories to the local community. Their retail environment offers a wide inventory to cater to various vehicle needs, and while customer service experiences may vary, there are instances of helpful assistance. As a national chain, Advance Auto Parts often provides promotional offers to help customers save on their automotive part purchases. For those in the Hickory area looking for auto parts for DIY repairs or in need of a reliable supplier for their repair shop, Advance Auto Parts at 3298 S Hwy 127 offers a convenient and potentially cost-effective solution. Customers are advised to inquire about current promotions and seek assistance from store associates to navigate their extensive inventory effectively.

Advance Auto Parts Photos

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Advance Auto Parts Location

Advance Auto Parts Customer Reviews

Thanks so much for helping me with my hubcaps today! they look great and I appreciate all of your help. -JC

Feb 17, 2025 · Marchinee C.

Average parts store. The only gripe is I came in asking for a specific retainer clip and the associate told me to just go look because they have some many. All I needed was to see if it was in stock there. Kind of thought that is why they stand at the computer when you walk in.

Mar 19, 2025 · Eric Ellis

This place has the most helpful Josh's on the planet. They were able to put in a BMW battery with no complaints and it was a doozy to change out. Go see both Josh's for your BMW needs.

Nov 05, 2023 · Amy Steinhoff

Had purchased an alternator from here and never opened the box. Found that there was something else wrong with the car from more troubleshooting the issue before committing to replace the alternator one more time. Went back to return an unopened box item with receipt within the return policy of 45 days unopened item and was told I was trying to scam them by the manager named Bill Bracket. The box was opened in the store by this manager by using a knife to cut the tape. I didn’t know what was in the box as the manager had asked because it was unopened. After opening the box and checking the contents he said there were witness marks and that I was trying to scam them. To me this means that I went to buy a new product at this store and paid full price on a used product by them. It’s me getting scammed by this store for purchasing this item and it is my fault for not checking. I didn’t think I would have to check these things at a store like this so that I don’t get scammed. In good faith I went to this local store instead of ordering from rockauto or another online store. To support these types of stores. I’ll be contacting customer care. At this time it’s not even about getting my money back but to show that there are still honest and trustworthy people on this world. Running a business with the mentality of believing you are getting scammed by the public doesn’t seem to be a good way to run a business. Coming from a tech lead for a large tech company and a business owner this isn’t right. I understand that they may be getting scam attempts every day but the proof is in the pudding. I won’t come back to this store and will go elsewhere and also have the mentality that if I purchase something at a physical store I can be getting scammed and purchasing a used item at full price of a new item. Fortunately, this is my first experience with this so I do still have hope that there are people out there that are honest people.

Jun 29, 2024 · rok inc

I was having car problems when I arrived at this advance auto A gentleman by the name of Alex quickly helped me by grabbing his battery checker and scanner ! Come to find out I had a bad battery. Alex went above and beyond by replacing my battery and providing excellent service! Alex is one of the best advance employees I have met thus far ! Very professional and very knowledgeable. he always has a smile on his face! Thank u alex !

Sep 07, 2023 · Marta Tellez