Advance Auto Parts

(184 reviews)

Auto Repair StationsOhioCrawford CountyGalionPortland Way North

Crawford County . Ohio

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  • +1 419-462-8949
  • stores.advanceautoparts.com
  • 170 Portland Way N, Galion, OH 44833, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

Advance Auto Parts Introduce

Advance Auto Parts is a prominent and widely recognized retailer in the automotive aftermarket industry, operating extensively within the "Auto Repair Stations" platform category. While not a traditional service garage that performs complex mechanical repairs on a wide scale, its categorization reflects its crucial role in supplying the necessary parts and offering fundamental in-store services that enable both DIY enthusiasts and professional mechanics to conduct vehicle maintenance and repairs. This strategic positioning allows Advance Auto Parts to serve as a vital support system for the broader automotive repair ecosystem, providing access to a vast inventory of components and offering helpful assistance directly to customers.

The environment within an Advance Auto Parts store is meticulously designed for customer convenience and efficient self-service, while also offering direct assistance when needed. Stores typically feature a well-organized layout with clearly labeled aisles and sections, making it easy for customers to locate specific parts, tools, and accessories. The interior is generally brightly lit and clean, promoting a professional and accessible atmosphere. Key sections often include dedicated areas for batteries, motor oils, filters, brake components, and various automotive fluids. There are usually counters where knowledgeable team members can assist with part look-ups, offer advice on DIY projects, and facilitate complimentary services. Many stores incorporate digital kiosks or online ordering integration, allowing customers to easily check inventory or order parts for in-store or curbside pickup. The overall environment is geared towards a supportive retail experience, making it approachable for both seasoned mechanics and individuals new to vehicle maintenance.

Advance Auto Parts offers an extensive range of products and a selection of invaluable in-store services that directly support the "Auto Repair Stations" category. Their primary offering is a comprehensive inventory of auto parts for a vast array of vehicle makes and models. This includes everything from routine maintenance items such like oil filters, air filters, cabin air filters, spark plugs, and motor oil, to critical replacement parts like brake pads and rotors, alternators, starters, water pumps, and brake calipers. Beyond these core components, they also stock a wide selection of automotive fluids, chemicals, tools, accessories, and even performance parts. What truly sets them apart as an "Auto Repair Station" support system are their complimentary in-store services, which empower customers to diagnose and address common vehicle issues. These services typically include: free battery testing and installation (with purchase) for automotive and marine batteries, along with battery charging; free check engine light scanning for most OBD II vehicles, providing diagnostic codes to help identify issues; free starter and alternator testing, both on and off the vehicle, to pinpoint electrical system problems; and free front and rear wiper blade installation with purchase. Additionally, they offer a loaner tool program, allowing customers to borrow specialized tools with a deposit. Environmentally conscious services also include free used motor oil and battery recycling.

Several features distinguish Advance Auto Parts as a leader in the automotive aftermarket. One significant feature is their vast product selection, often boasting between 20,000 to 25,000 SKUs in a typical store, with larger "market hub" stores carrying up to 75,000 to 85,000 SKUs. This extensive inventory ensures that customers can usually find the right part for their vehicle quickly. Another key feature is their focus on customer convenience through multiple fulfillment options: in-store pickup (often available within 30 minutes for most in-stock products), curbside pickup, and even home delivery in select markets. The complimentary in-store services mentioned earlier are a major differentiator, providing immediate value to customers and simplifying common maintenance tasks. Their knowledgeable staff, often referred to as "Team Members," are trained to assist customers with part identification, basic troubleshooting, and product recommendations. Furthermore, Advance Auto Parts carries well-known national brands alongside their own private labels like Carquest and DieHard, offering a range of quality and price points. Their commitment to sustainability is also a feature, evident in their recycling programs for used oil and batteries, contributing to responsible environmental practices.

Advance Auto Parts consistently offers various promotional incentives to attract and reward customers, aligning with their role in the "Auto Repair Stations" category by making parts and services more accessible. While specific promotions can change regularly, common offers include: percentage discounts on online orders (e.g., 15% off any order or 20% off orders over $100); bundled deals on routine maintenance items, such as oil change bundles (oil and filter combinations) at reduced prices; rebates on specific product purchases, often from manufacturers; and seasonal sales events coinciding with common maintenance periods (e.g., spring car care, winter preparation). They frequently run "buy one, get one" promotions on certain products or offer free items with qualifying purchases, such as free glass cleaner with the purchase of two wiper blades. The "Speed Perks" loyalty program is a major promotional feature, rewarding members with discounts and perks on qualifying purchases, and sometimes even gas savings at participating stations. Customers can often sign up for email subscriptions to receive exclusive coupons and first-order discounts. Free shipping on online orders over a certain threshold is also a standard offering. To stay informed about the latest promotions, customers are encouraged to visit the Advance Auto Parts website, check their weekly sales flyers, or sign up for their loyalty program and email alerts.

Advance Auto Parts Location

Advance Auto Parts Customer Reviews

Worse experience I've ever had with a parts store. There was a female behind the counter she was very helpful. I can't stress that enough. Advanced corporate you need move her up or give her a raise. The other guy was a dick. Very rude skipped over me to install another customer's battery. I wore my shop uniform in the store so he assumed I had tools? Went to use the stores tool cart got told if I did that he would have a cow. So it's been 15 minutes I'm waiting on a install.. he is rude condescending and ruined the other guys battery hold down... He'll probably be the next bad review. I'm pretty sure that battery tray is completely messed up no reason. Why would you go to use anelectric impact on a battery hold down you don't know stuff going to break free or not. that's just reckless carelessness I am ashamed of advance Auto parts. I will not return as long as that man is behind the counter I cannot stress enough just how rude crude and upsetting. your job at a parts store job numbers one to selI. I understand that. But if you don't know stuff going to work out or not don't automatically go to the power tools and then tell another customer well I don't know what to tell you but you're going to have to take it back to wherever you bought it and l tell them to fix it. No you most likely stripped the bolt on the hold down that attached to the tray. That's just uncalled for That's unprofessionalism on an epic level never mind the fact that we (He and I) paid way too much money for a battery. It would be nice if that bald-headed guy had a name on his uniform but unfortunately he did not. I'm not sure if he was just a sales person or maybe a manager hopefully not a manager because one would hope that they would know better than that. I am totally turned off off of you advance Auto parts. If I ever return and that's a big if it's because I will deal with the friendly and knowledgeable other parts professional who actually deserves that title SHE was great.

Sep 18, 2024 · Red 5 Standing bye

The best experience I’ve had at an auto store. MATT was wonderful and helped me find the perfect item and he was able to sign me up for rewards as well as a 2 year warranty! Thank you so much for being a great representative, Matt.

Feb 16, 2023 · Desiree' Risser

Amy was so helpful tonight. She helped get us everything we needed, while we were stuck in the parking lot trying to get our trailer breaks working. We were towing our camper another 65 miles home. She really cared and helped us get successful on the way. Thank you Amy!!

Feb 21, 2023 · Amanda Haines

This place is awful if you're a woman. The older gentleman that works here will talk to you like a toddler even if you know exactly what you're looking for. I will never set foot in this store again as long as they let their employees treat female customers that way.

Feb 26, 2022 · Ophelia

We were visiting from out of town and borrowed our families car and it was having issues , the check engine light was on, Jesse took great care of us helping us diagnosis the problem and signed us up for their rewards programs to help reduce the cost to fix our car. He was pleasant to work with and very knowledgeable. He deserves a raise or a bonus for how great he takes care of his customers !! Thank you advanced auto parts for hiring this guy!

Sep 19, 2017 · Bart Scarbro