Advance Auto Parts

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  • Intro
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  • +1 215-365-0255
  • stores.advanceautoparts.com
  • 2210 Island Ave, Philadelphia, PA 19142, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

Advance Auto Parts Introduce

As a prominent player in the auto repair stations category, Advance Auto Parts stands as a reliable destination for vehicle owners, offering a comprehensive range of products and services designed to meet diverse automotive needs. Whether you're a seasoned DIY mechanic tackling a complex repair or a casual driver looking for routine maintenance supplies, Advance Auto Parts aims to provide a convenient and well-stocked resource within your local community.

Environment and Accessibility

The physical environment of an Advance Auto Parts store is typically designed for functionality and ease of navigation. Stores are generally clean, well-lit, and organized into clearly marked sections, making it relatively straightforward for customers to locate specific parts or browse different product categories. Aisles are usually wide enough to accommodate shopping carts, and signage is often prominent, directing customers to areas such as engine parts, brakes, batteries, or accessories. Many locations offer ample parking, ensuring a hassle-free visit. The layout prioritizes accessibility, aiming to make the shopping experience efficient for both individuals who know exactly what they need and those who require assistance in identifying the right components for their vehicles. The atmosphere is generally focused on practicality, reflecting the nature of automotive maintenance and repair. While not designed as a leisurely shopping experience, the environment is engineered to be a productive space for obtaining automotive essentials.

Comprehensive Services and Product Offerings

Under the umbrella of "Auto Repair Stations," Advance Auto Parts provides a wide array of services and a vast inventory of goods for sale, catering to both the do-it-yourself mechanic and professional repair shops. Their core offering revolves around a comprehensive selection of automotive parts. This includes, but is not limited to, critical components like brakes (pads, rotors, calipers), batteries for various vehicle makes and models, and a full spectrum of engine components (filters, spark plugs, belts, hoses). For routine maintenance, customers can find a diverse range of motor oils, lubricants, and automotive fluids tailored to different vehicle specifications. They also stock essential car tools and equipment, ranging from basic wrenches and sockets to specialized diagnostic tools, enabling customers to perform various repairs and maintenance tasks themselves.

Beyond parts, Advance Auto Parts offers several in-store services that align with the "Auto Repair Stations" category, albeit in a more self-service or supportive capacity. These often include free battery testing and installation, allowing customers to ensure their vehicle's starting system is in good order or to have a new battery professionally installed. They also commonly provide free engine code scanning, which can help diagnose issues indicated by a vehicle's check engine light, providing valuable information before a repair. Many locations offer a loan-a-tool program, where customers can borrow specialized tools for a deposit, eliminating the need to purchase expensive equipment for a one-time job. This service is particularly beneficial for complex repairs that require specific instruments. Furthermore, customers can often get their wiper blades installed for free with a purchase, adding a convenient touch to routine upkeep. While they don't typically perform full-scale mechanical repairs in the traditional sense of an auto repair shop, these services significantly enhance the customer's ability to maintain and troubleshoot their vehicles, supporting the broader "Auto Repair Stations" ecosystem by empowering vehicle owners.

Key Features and Customer Focus

One of the distinguishing features of Advance Auto Parts is its commitment to both product availability and customer support. They strive to maintain a robust inventory, ensuring that common and even some harder-to-find parts are readily accessible. Their online platform complements their physical stores, allowing customers to check inventory, order parts for in-store pickup, or have them shipped directly. This omnichannel approach enhances convenience significantly. The staff at Advance Auto Parts stores are often knowledgeable and trained to assist customers in identifying the correct parts for their specific vehicle make and model. They are generally equipped to answer basic automotive questions and provide guidance on simple repairs, acting as a valuable resource for those new to DIY car maintenance. The company also emphasizes the quality of its products, often carrying reputable brands alongside their own private label brands, which are designed to offer a balance of quality and affordability. Their return policy is typically customer-friendly, allowing for hassle-free exchanges or returns of parts if they are incorrect or no longer needed. This focus on inventory depth, helpful staff, and customer-centric policies solidifies their position as a go-to for automotive needs.

Promotional Information and Value

Advance Auto Parts frequently runs a variety of promotions and deals to provide value to its customers. These can include percentage-off discounts on specific categories of parts, buy-one-get-one-free offers on certain items, or rebates on larger purchases. Customers are encouraged to sign up for their loyalty programs, which often provide exclusive discounts, early access to sales, and reward points that can be redeemed for future purchases. They regularly publish flyers and online advertisements highlighting their current promotions, making it easy for customers to stay informed about potential savings. Seasonal sales, such as those for winter preparation or summer travel, are also common, offering timely discounts on relevant products like batteries, antifreeze, or air conditioning components. Furthermore, Advance Auto Parts often has competitive pricing on everyday items, aiming to be a cost-effective option for both routine maintenance and unexpected repairs. Their commitment to offering various promotional incentives makes it attractive for customers seeking both quality products and good value for their automotive investments.

Advance Auto Parts Photos

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Advance Auto Parts Location

Advance Auto Parts Customer Reviews

Great customer service. I went in today only because I was driving by, and remembered that I wanted a new wiper. I was assisted with my selection and the installation. This guy even helped me locate the issue with my washer system.

Sep 27, 2022 · David Johnson

Very helpful staff

Feb 19, 2025 · MountainMan Vinny

Stated away from this place. The manager didn't want to honor my warranty on a defective brakes and rotors because he said I didn't have the paper receipt despite the fact I made the purchase online and pick it up in store. After speaking with the corporate hotline and someone spoke to him, then he decided to accept my return. I didn't have to called Corporate for my warranty to be honor. I will never go back to this location again.

May 04, 2023 · Gogbeh Workolo

Would not accept a return on a battery that wasn’t even used. Also added additional items to my purchase without notice.

Jun 21, 2024 · Randell Moody

Worst auto parts store ever in the history of auto parts stores. I called them had them pull apart for me I get there and the lady doesn't know where the guy that pulled it put it. she was about to send me to a different store to get a part that she had in her own store because she didn't feel like looking for it. Her name was Danielle. I had to freak out and get the manager to come over his name was Justin. He was only slightly more help trying to tell me we're out trying to help you sir.no sir we infers more than one your employee was trying to send me to a different store so she didn't have to do any work and look for the part. This is incompetence and not acceptable do not go to the store go to any other store or flea market or anywhere else you can find other than this place.

May 26, 2020 · Robert Grant