Advance Auto Parts

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  • Intro
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  • Location
  • Reviews
  • +1 614-902-4333
  • stores.advanceautoparts.com
  • 1205 E Main St, Columbus, OH 43205, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

Advance Auto Parts Introduce

As a prominent fixture in the "Auto Repair Stations" platform category, Advance Auto Parts stands as a comprehensive destination for all your automotive needs, whether you're a seasoned DIY mechanic or simply looking to maintain your vehicle. While categorized for auto repair services, Advance Auto Parts primarily excels as a retailer of an extensive range of auto parts and accessories, empowering both individual car owners and professional repair shops with the necessary components to keep vehicles running smoothly. This introduction will delve into the typical environment you can expect, the broad spectrum of services and goods offered for sale, the distinguishing features that set Advance Auto Parts apart, and some of the promotional information you might encounter.

When you step into an Advance Auto Parts store, you'll generally find a well-organized and brightly lit environment designed for ease of navigation. The layout typically features clearly marked aisles, making it straightforward to locate specific parts, tools, or accessories. The stores are equipped with shelving units stocked with a vast inventory, from common maintenance items to specialized components. The atmosphere is usually clean and professional, with an emphasis on customer convenience. You'll often find ample parking, and the interior is designed to be accessible, allowing customers to browse comfortably. Depending on the store's size and location, there might be dedicated service counters for picking up online orders or for in-person assistance with parts identification. The overall impression is one of efficiency and accessibility, catering to a diverse customer base, from those making a quick stop for a lightbulb to individuals undertaking more extensive repair projects.

Under the umbrella of the "Auto Repair Stations" category, Advance Auto Parts provides a wide array of services and goods, although it's crucial to understand that they don't typically perform full-scale vehicle repairs in the traditional sense of a mechanic's garage. Instead, their service model revolves around supporting both DIY repairs and professional automotive businesses. Their core offering is, of course, a massive selection of auto parts and accessories for nearly every make and model of vehicle. This includes, but is not limited to, batteries, alternators, starters, brake components (pads, rotors, calipers), engine parts (filters, belts, hoses, spark plugs), steering and suspension components, lighting, wipers, and various fluids (engine oil, transmission fluid, brake fluid, coolant). Beyond essential parts, they stock a comprehensive range of car care products, detailing supplies, automotive tools, diagnostic equipment, and vehicle accessories like floor mats, seat covers, and cargo organizers.

In terms of services, Advance Auto Parts offers valuable support that complements their product sales. A key service is free battery testing and installation for most vehicles. This is particularly useful for diagnosing battery issues and ensuring proper installation. They also offer free wiper blade installation, saving customers time and effort. For environmental responsibility, they provide a convenient service for free oil and battery recycling, allowing customers to responsibly dispose of used automotive fluids and old batteries. Many locations also feature a loaner tool program, enabling customers to borrow specialized tools for specific repair jobs, eliminating the need to purchase expensive equipment for a one-time use. This service significantly reduces the barrier to entry for many DIY repairs. Additionally, knowledgeable staff are often available to provide basic advice and assist with parts lookup, leveraging their expertise to guide customers to the correct components for their vehicles. While they don't perform complex diagnostics, they can often help with basic troubleshooting based on the parts required.

Several features distinguish Advance Auto Parts in the automotive retail landscape. Their extensive inventory is a significant advantage, often ensuring that customers can find the parts they need without delay. The integration of online ordering with in-store pickup offers immense convenience, allowing customers to verify part availability and place orders from home, then pick them up quickly at their local store. This omnichannel approach streamlines the purchasing process. Their commitment to customer service, often exemplified by their trained staff, aims to provide a supportive shopping experience, particularly for those who may be less familiar with automotive repairs. The availability of recognized national brands alongside their own private label brands (like Carquest) provides customers with a range of options in terms of quality and price points. Furthermore, their frequent promotional activities and loyalty programs aim to provide ongoing value to their customers, fostering repeat business and strong customer relationships.

Regarding promotional information, Advance Auto Parts is known for its consistent offering of various deals and discounts. These can include percentage-off discounts on specific categories of parts or entire purchases, often tied to a minimum spend. You might find "buy one, get one free" offers on certain items, or rebates on premium products like batteries or brake kits. Seasonal promotions are common, aligning with typical car maintenance cycles, such as discounts on anti-freeze in winter or AC components in summer. They frequently run promotions around holidays and long weekends, which are popular times for vehicle maintenance. Customers can often sign up for email newsletters or loyalty programs to receive exclusive offers and alerts about upcoming sales. Loyalty programs often provide points for every purchase, which can then be redeemed for future discounts. Special offers for professional mechanics and repair shops are also a regular feature, acknowledging their significant customer base in the "Auto Repair Stations" category. These promotions are designed to attract new customers while rewarding loyal patrons, making car maintenance and repairs more affordable and accessible for the local community.

In summary, Advance Auto Parts, while operating within the "Auto Repair Stations" category, serves primarily as a vital retail hub for automotive parts and accessories. Its well-organized stores, extensive inventory, and complementary services like battery testing, wiper installation, tool rental, and recycling collectively provide significant value to both do-it-yourself enthusiasts and professional mechanics. Through a combination of readily available parts, helpful services, and consistent promotional offers, Advance Auto Parts aims to be the go-to destination for maintaining and repairing vehicles in the local community, ensuring that drivers have access to the resources they need to keep their cars on the road.

Advance Auto Parts Location

Advance Auto Parts Customer Reviews

Went in to get my battery checked after my car had died and it was confirmed that it needed to be replaced. The lady that helped me assisted in choosing a good new battery option, switched my battery out for me, and disposed of my old one all within 20/25 minutes. Excellent customer service and a big help for me today, thank you!

Sep 09, 2024 · Daniel Glass

Well, I’m going to be one of the few who will give only 1 star. I went to the Wilson and Main location to get rear brake pads for my car. Of course I gave her the right make and model of the car. I take my pads back to my mechanic and he say “it’s the wrong pads!” The female rep needs to take her time, take that backpack off and pay attention! 💯

Sep 19, 2024 · Chris CK1 King

Don't use your credit card in that store. The store personal used my card multiple times for over than $2000.00 within the last 15 days my card numbers was stolen and ben keyed in the store the person who answer the phone claims that he is the manager but he will not give his name while talking with him another attempt to charge my card which is blocked don't trust that store personals

Jul 30, 2024 · Hussein Saleh

I was having a problem with my battery and when I got there a guy named Shawn (I think that was his name,) was so very helpful and very nice. He checked my old battery and it was no good. So I got a new one and he installed it for me. I thought that was the best thing ever!!!! He was a great help!!!

Oct 15, 2023 · Amy Saunders

Everytime I call they tell me to hold on & hang up or they answer to hang up immediately without saying anything. They’re far from Professional & somebody is going to snap & do them dirty. Bcus I seen windows busted out numerous times.

Jul 01, 2024 · Si'rus Masters