Advance Auto Parts

(301 reviews)

Auto Repair StationsNorth CarolinaCleveland CountyShelbyEast Dixon Boulevard

Cleveland County . North Carolina

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  • +1 704-482-0983
  • stores.advanceautoparts.com
  • 1821 E Dixon Blvd, Shelby, NC 28152, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

Advance Auto Parts Introduce

Advance Auto Parts is a prominent and widely recognized name in the automotive aftermarket, serving both the dedicated do-it-yourself (DIY) customer and the professional installer. Categorized primarily under "Auto Repair Stations" on various platforms, Advance Auto Parts goes beyond simply selling parts by offering a range of valuable services and resources that support vehicle maintenance and repair. With a vast network of stores across the United States, Canada, Puerto Rico, and the U.S. Virgin Islands, alongside a strong online presence, Advance Auto Parts has established itself as a comprehensive solution for automotive needs.

Environment and Customer Experience

The typical Advance Auto Parts store is designed for convenience and accessibility, catering to a diverse customer base. The retail environment is well-organized, with clearly marked aisles and sections for various auto parts, accessories, and maintenance items. Customers can expect a clean, well-lit space where products are logically arranged, making it easier to find specific components whether they are looking for routine oil filters or specialized engine parts. The storefronts often feature ample parking, ensuring ease of access for customers driving in for a quick pickup or to seek assistance. While not a traditional full-service auto repair shop with multiple service bays for extensive repairs, the in-store environment at Advance Auto Parts is equipped to provide certain on-site services, enhancing its utility within the "Auto Repair Stations" framework. The staff members are typically available to guide customers through the extensive inventory, offer product recommendations, and provide expert advice for DIY projects. The company also emphasizes a welcoming atmosphere that encourages customers to ask questions and seek assistance, reinforcing its role as a helpful resource rather than just a retail outlet.

Comprehensive Services and Offerings

While Advance Auto Parts is primarily a parts retailer, its inclusion in the "Auto Repair Stations" category is justified by the array of free in-store services and support it offers. These services are invaluable to DIY enthusiasts and even professional mechanics who need quick diagnostics or specialized tools. Key services include:

  • Free Battery Testing and Installation: Customers can have their car batteries tested for free. If a new battery is purchased, trained staff often provide free installation and, where applicable, battery registration for most vehicles. They also offer free battery recycling for old automotive batteries, sometimes with a gift card incentive.
  • Free Check Engine Light Scanning: For most OBD II vehicles, Advance Auto Parts provides complimentary engine code scanning. This service helps customers understand the underlying issues indicated by their check engine light, providing valuable information before they decide on repairs. While they don't perform extensive diagnostic work or mechanical repairs on-site, this initial scan is a crucial first step in troubleshooting.
  • Free Wiper Blade Installation: With the purchase of new front or rear wiper blades, customers can receive free installation, ensuring proper fit and function.
  • Free Starter and Alternator Testing: Beyond batteries, Advance Auto Parts also offers free testing of starters and alternators, both on or off the vehicle, to help diagnose starting and charging system issues.
  • Loaner Tool Program: This highly beneficial program allows customers to borrow professional-grade tools for various automotive repairs by leaving a refundable deposit. This saves DIYers the expense of purchasing specialized tools for one-time use, making complex repairs more accessible. The program covers over 9 categories of tools.
  • Free Oil Recycling: Customers can bring their used motor oil to the store for free and environmentally responsible recycling.
  • Same-Day Options: Advance Auto Parts offers convenient options for getting parts quickly, including free in-store or curbside pickup in as little as 30 minutes for most in-stock products, and free home delivery in 3 hours in select markets.

Beyond these services, the core offering remains a vast inventory of parts. Customers can find a wide range of replacement parts, including brake pads and rotors, alternators, water pumps, starters, spark plugs, oil filters, motor oil, air filters, and cabin air filters. They stock parts for a broad spectrum of vehicle makes and models, both domestic and imported, and offer a selection of OEM and high-quality aftermarket brands. This extensive inventory is critical for both DIYers seeking specific components and professional shops sourcing parts for their clients.

Key Features and Differentiators

Advance Auto Parts differentiates itself through several key features that contribute to its strong market position within the "Auto Repair Stations" category. One significant feature is its commitment to DIY empowerment. Through free services like check engine light scanning, loaner tools, and expert advice from knowledgeable team members, Advance Auto Parts provides the resources and support that enable individuals to undertake their own vehicle maintenance and repairs with confidence. This focus on empowering the DIY segment is a cornerstone of their business model.

Another distinguishing feature is the integration of physical stores with a robust e-commerce platform. Customers can easily search for parts online, check inventory availability at their local store, and then choose between in-store pickup, curbside pickup, or even same-day home delivery in certain areas. This omnichannel approach provides maximum flexibility and convenience, catering to modern consumer habits. The company's investment in technology and digital infrastructure, including real-time inventory tracking and predictive stocking algorithms, further enhances this seamless experience.

Furthermore, Advance Auto Parts is known for its Speed Perks loyalty program. This free-to-join program rewards customers with points on qualifying purchases, which can then be redeemed for discounts on future orders. Members often receive exclusive promotions and special offers, making it more cost-effective for frequent customers. The program also provides benefits such as gas rewards at participating Shell stations, adding another layer of value.

The company also places an emphasis on sustainability and responsible practices, particularly through its recycling programs for batteries and oil. Their DieHard AGM batteries, for instance, have received circular economy validation, meaning a significant percentage of their materials come from recycled batteries collected in stores. This commitment appeals to environmentally conscious consumers.

Promotional Information and Value Propositions

Advance Auto Parts consistently runs a variety of promotions and deals to attract and retain customers. These often include:

  • Percentage-Off Discounts: Common promotions include a certain percentage off online orders, with varying minimum purchase requirements (e.g., 15% off any order or 20% off orders of $100+). These codes are frequently available through their website, email newsletter sign-ups, or third-party coupon sites.
  • Oil Change Bundles: Special pricing on oil change bundles, which typically include a qualifying 5-quart jug of oil and an oil filter, are regularly offered to provide savings on routine maintenance.
  • Buy One Get One (BOGO) Offers: Promotions such as "Buy One, Get One 50% Off" on specific product categories like interior accessories or "Free Rain-X Glass Cleaner when you buy 2 Rain-X Latitude Wipers" are common.
  • Rebates and Sweepstakes: Advance Auto Parts frequently partners with manufacturers to offer mail-in rebates on select items, allowing customers to save additional money after their purchase.
  • Speed Perks Member Exclusives: Loyalty program members often receive early access to sales, exclusive discounts, and personalized offers based on their purchase history.
  • Seasonal Sales: The company runs significant sales events tied to seasons or holidays, such as "Spring's Best Deals" or Memorial Day sales, offering discounts on seasonal maintenance items and popular parts.
  • Free Shipping: Orders above a certain threshold, typically $35, often qualify for free standard shipping.

Customers looking for current promotions are encouraged to visit the "Special Offers" or "Monthly Sales Ad" sections on the Advance Auto Parts website or subscribe to their email newsletter. By combining a vast inventory of parts with valuable free in-store services, knowledgeable staff, and ongoing promotions, Advance Auto Parts provides a strong value proposition for both the DIY mechanic and the professional installer, solidifying its role as a key player within the "Auto Repair Stations" ecosystem.

Advance Auto Parts Location

Advance Auto Parts Customer Reviews

It all depends who is working when you go in here. I do wish ORileys was this close to my house

Mar 27, 2025 · Scuba Steve

First time going here and Thomas was very helpful pleasing made sure I got exactly what I needed before I left and I will go back to do business with him 😄 store number 6662 on East Dixon boulevard Shelby North Carolina

Sep 01, 2024 · Beverly Dixon

Crazy they can't warranty their battery brand diehard without a receipt when they're the only one who sells it. That's understandable for something anyone can sell. But your own brand with your own date stamp is a different story.

May 13, 2024 · Kurt Sasha

Went here to grab some front brakes for my truck. The guy behind the desk was unable to help me and could only look at a computer screen. I've had the same truck for 11 years, have done all my brake changes and never had a problem getting them anywhere else. They need some knowledgeable people that actually know parts and don't just go off what the screen says.

Jun 28, 2023 · Cheyanne Faulkner

Had an issue today I thought it was a bad battery. I bought a new $200 one and the manager (Ted I think) noticed it was a loose terminal. He took 20 minutes of his time to clean all the corrosion AND put pads under and sprayed the terminals to reduce this happening in the future. Saved me $200 and gave top notch service. I would recommend this store to anyone!

Dec 05, 2022 · Zachary “Frizz”