Advance Auto Parts

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 423-391-9000
  • stores.advanceautoparts.com
  • 6670 Bristol Hwy, Piney Flats, TN 37686, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

Advance Auto Parts Introduce

For vehicle owners and automotive enthusiasts in Piney Flats, TN, Advance Auto Parts at 6670 Bristol Hwy, Piney Flats, TN 37686, USA, stands as a well-established and highly-regarded destination for all their automotive parts, accessories, and maintenance needs. As a prominent Auto Parts Store operating as part of a national chain, this location caters to both the do-it-yourself (DIY) customer and professional mechanics, offering a comprehensive inventory and a suite of valuable services.

The store can be reached by phone at (423) 391-9000 or on mobile at +1 423-391-9000. The typical operating hours for Advance Auto Parts locations, including this one, are generally extensive to accommodate various schedules, often from 7:30 AM to 9:00 PM on weekdays and Saturdays, and 9:00 AM to 8:00 PM on Sundays. It's always a good practice to verify the specific hours for this location directly, as they can sometimes vary.

Environment and Customer Experience

The environment at Advance Auto Parts is designed to be welcoming and efficient, catering to a broad customer base that ranges from experienced mechanics to individuals with limited automotive knowledge. The layout is typically organized to allow for easy navigation and identification of parts and products. However, what truly sets this specific Piney Flats location apart, according to customer reviews, is its exceptional staff. Customers consistently praise the team for being:

  • Informative and Professional: Reviewers highlight the staff's ability to provide accurate and helpful information, guiding customers to the right parts or solutions.
  • Friendly and Ready to Help: The welcoming demeanor of the employees creates a positive shopping experience, with customers feeling comfortable asking questions and seeking assistance.
  • Efficient and Responsive: Customers appreciate the quick service and minimal wait times, indicating a well-managed store and a team that prioritizes customer needs. One customer explicitly stated, "I've never had to wait long either. Would highly recommend using this parts store."
  • Knowledgeable: The staff's expertise is a recurring theme in positive feedback, demonstrating their capability to assist with a wide range of automotive inquiries.

This consistent positive feedback on staff performance suggests a store that values customer service and invests in knowledgeable employees, creating an environment where customers feel supported and confident in their purchases.

Comprehensive Services and Goods for Sale

While primarily an auto parts store, Advance Auto Parts provides a range of goods for sale that cover virtually every aspect of vehicle maintenance, repair, and enhancement. Their inventory includes a full assortment of leading name-brand automotive aftermarket parts and products, suitable for domestic and imported cars, vans, SUVs, and light and heavy-duty trucks. Key product categories include:

  • Replacement Parts: Such as brake pads and rotors, alternators, starters, water pumps, filters (oil, air, cabin air), spark plugs, and engine components.
  • Batteries: A wide selection of car batteries, including their owned DieHard brand.
  • Fluids and Chemicals: Motor oil, transmission fluid, brake fluid, coolant, power steering fluid, refrigerants, and various additives and cleaners.
  • Accessories: Wiper blades, lighting, car care products, truck and towing accessories, and interior/exterior detailing supplies.
  • Tools & Equipment: Hand tools, power tools, diagnostic equipment, jacks, stands, and other garage essentials.
  • Performance Parts: Components designed to enhance vehicle performance.

Beyond sales, Advance Auto Parts also offers a variety of free in-store services that add significant value for customers. These services, typically performed by their team members, often eliminate the need for a separate trip to a mechanic for minor installations or diagnostics. These include:

  • Free Battery Testing & Installation: Customers can have their car batteries tested for free, and if a new battery is purchased from Advance Auto Parts, they offer complimentary installation (available for most vehicles). They also offer free battery registration for vehicles that require it and free battery recycling.
  • Free Check Engine Light Scanning: For most OBD-II vehicles, the store provides free engine code scanning to help diagnose potential issues. While they can identify the codes, they can also help refer customers to a local technician if further diagnosis or complex repairs are needed.
  • Free Wiper Blade Installation: When new wiper blades are purchased from Advance Auto Parts, the staff will install them for free.
  • Free Loaner Tool Program: This program allows customers to borrow specialized tools for their DIY projects, with a refundable deposit, saving them the cost of purchasing tools they might only use once.
  • Free Oil Recycling: Customers can bring their used motor oil and gear oil to the store for free and environmentally responsible recycling.
  • Free Starter and Alternator Testing: Beyond batteries, they also test starters and alternators to ensure the vehicle's starting and charging systems are functioning correctly, whether the components are on or off the vehicle.
Features and Convenience

Advance Auto Parts in Piney Flats leverages several features to enhance customer convenience and overall satisfaction:

  • Expert Advice: The highly-rated staff are a significant feature, providing not just parts but also valuable advice and guidance to customers, particularly those embarking on DIY repairs.
  • Extensive Inventory: A wide selection ensures that customers are likely to find the exact part they need, reducing the need to visit multiple stores.
  • Online Ordering with Fast Pickup Options: Customers can order parts online through the Advance Auto Parts website or mobile app and choose from convenient pickup options:
    • Free Curbside Pickup: Parts are ready in 30 minutes, allowing for a quick and hassle-free collection without entering the store.
    • Free In-Store Pickup: Parts are also ready for in-store collection within 30 minutes.
  • Same-Day Delivery (in select locations): In some areas, Advance Auto Parts offers free same-day home delivery for in-stock products, providing ultimate convenience.
  • Professional Services for DIYers: The combination of knowledgeable staff, free diagnostic services, and the loaner tool program significantly empowers DIY customers to tackle their own vehicle maintenance and repairs effectively.
Promotional Information

Advance Auto Parts frequently offers a variety of promotions and deals to provide value to its customers. While specific offers can be seasonal or time-limited, they typically include:

  • Percentage Discounts: Common promotions include percentage off total orders (e.g., 15% off any order, 20% off orders over $100) often applicable to online purchases with specific coupon codes.
  • Bundle Deals: Savings on common maintenance items, such as "Save Up To $20 On Oil Change Bundles" which combine oil and an oil filter.
  • Buy One Get One Offers: Promotions on specific product lines, like "Buy One, Get One 50% Off Any Meguiar's Ultimate OR Ceramic Product."
  • Rebates and Sweepstakes: Customers can often find information about manufacturer rebates on specific products or participate in sweepstakes.
  • Monthly Sales Ads: The company regularly publishes monthly sales ads featuring deals on a wide range of products, from routine maintenance items to seasonal must-haves.

Customers are encouraged to check the official Advance Auto Parts website, sign up for their email list, or inquire in-store for the most current and applicable promotions to maximize their savings. The consistent availability of these deals, combined with the store's reliable service, makes Advance Auto Parts in Piney Flats a go-to choice for local vehicle owners.

Advance Auto Parts Photos

Advance Auto Parts 0
Advance Auto Parts 1
Advance Auto Parts 2
Advance Auto Parts 3
Advance Auto Parts 4
Advance Auto Parts 5
Advance Auto Parts 6
Advance Auto Parts 7
Advance Auto Parts 8
Advance Auto Parts 9

Advance Auto Parts Location

Advance Auto Parts Customer Reviews

The staff is very informative and professional. I've visited this store frequently for the past two years and have never had an issue. They're always friendly and ready to help me find whatever I need. I've never had to wait long either. Would highly recommend using this parts store.

Sep 20, 2019 · Miranda Barbe

Great place to shop, friendly staff. Good selection.

Mar 20, 2024 · Michael Miller

My girlfriend stopped by there to see if they could check her coolant level and dude said he might be able to depends on how hot it is. He ends up checking it and told her it's full and didn't need none. So she left there and went to get her oil changed and the technician said ma'am your coolant is bone dry! Wow! That is such bad business on his part and the store could had made money today. They want get my business again. Cause I wouldn't let him pump a bicycle tire up for me

Mar 09, 2024 · Chad Street

Very poor service. I had been to OReilleys almost next door and they told me my battery was bad. They said it might be under warranty ( warranty is usually 2 or 3 years and it was only about a year ago i'd bought it -- they coulda sold me a battery right there) So I went to advance. Not wanting to test them I told them up front that O's had said battery was bad. The first thing the manager said was the battery was not under warranty. Just by looking at it no phone check nothing. They also tested and said the battery was not bad and just needed a charge. Phone check inside led to him saying that the only thing I had bought was a light bulb. Indeed he showed me the screen and there was light bulb but the bill was $340. I didn't push at all just thanked them said good luck - they obviously just didn't wanna replace the battery and I would rather just cut my losses and deal with a business that was more honest and so I just went up the road. Gonna give the guys at O's a good review next. I was using both places but O's just won my business.

Aug 27, 2023 · John Campbell

Exceptional service! Chris was so helpful in helping me find the correct bulb for my SUV and SO patient in replacing it! I am so grateful to Chris and another associate (who I didn’t get his name.) Highly recommend Advanced Auto in Piney Flats!

Sep 15, 2019 · Anne Dunn