Advance Auto Parts

Advance Auto Parts ico

(251 reviews)

Auto Repair StationsNorth CarolinaPolk CountyColumbusWest Mills Street

Polk County . North Carolina

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  • Intro
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  • Location
  • Reviews
  • +1 828-894-3202
  • stores.advanceautoparts.com
  • 211 W Mills St, Columbus, NC 28722, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

Advance Auto Parts Introduce

Advance Auto Parts, located at 211 W Mills St, Columbus, NC 28722, is a premier destination for all your automotive needs. Opened since an early date in the community, this store has become a trusted name among local drivers seeking reliable auto parts and repair services. With extended hours from Monday to Saturday and Sunday afternoon opening, Advance Auto Parts ensures that customers can conveniently access their products and services without feeling rushed.

The store offers a wide range of auto parts, including batteries, brakes, engines, transmissions, and more. Whether you're performing routine maintenance or addressing major repairs, Advance Auto Parts has the expertise and inventory to meet your needs. The knowledgeable staff is dedicated to providing personalized assistance, ensuring that customers find exactly what they need for their vehicles.

One of the standout features of Advance Auto Parts is its commitment to exceptional customer service. Many customers have praised the store for its friendly and professional team members who go above and beyond to deliver outstanding experiences. For instance, one customer shared their appreciation for Jody's exceptional service during a recent visit. Jody not only installed a new battery but also took the time to thoroughly clean and secure all connections, ensuring the customer's safety and satisfaction.

  • Convenient Location: Situated in Columbus, NC, Advance Auto Parts is easily accessible for local residents and visitors alike.
  • Extended Hours: The store offers late hours Monday through Saturday and Sunday afternoon opening, making it convenient for busy customers.
  • Quality Products: A wide selection of high-quality auto parts ensures that customers can find exactly what they need for their vehicles.

While most customers have had positive experiences at Advance Auto Parts, there have been a few instances where the service fell short of expectations. For example, one customer shared their disappointment after requesting battery testing but being told it wasn't possible by the staff member on duty. Despite the store's advertised services, this experience left the customer feeling unsatisfied and led them to seek alternatives in the future.

Despite such isolated incidents, Advance Auto Parts remains a go-to destination for many locals who value its reliable products and dedicated team members. The store continues to strive for excellence, ensuring that customers receive the best possible service and support for their automotive needs.

Next time you're in Columbus, NC, be sure to visit Advance Auto Parts at 211 W Mills St. With its extensive selection of auto parts, expert repair services, and commitment to customer satisfaction, this store is your one-stop shop for all things automotive.

Advance Auto Parts Photos

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Advance Auto Parts Location

Advance Auto Parts Customer Reviews

I love doing business with our hometown Advance Auto Parts. It’s the people that make all the difference! I don’t know how long Jody has been with the company, but he sets a high bar for amazing customer service. I needed a new battery in one of our vehicles, and Jody installed one for us. He didn’t just slap a new one in and send me on my way, he took his time to thoroughly clean the terminals, then properly grease and secure all the connections for the new battery. His service was way above and beyond what I expected, and I’m very thankful. I’ll always look to our Columbus Advance Auto for my auto parts!

Nov 27, 2024 · David Swain

I wouldn't even give it a star. I came in early one morning after having battery issues. I ask the woman working if she could test my battery to make sure that, that was what it was before buying a new battery. She proceeds to tell me that she wouldn't be able to do anything about it because she was the only one in the store. I would have been understanding but the parking lot was empty and I was the only customer in there. When you go to an Auto store you expect to be able to be helped especially when it is something you advertise to be free battery testing and installation. Lazy it was that was. I won't be back.

Jan 16, 2025 · Leticia Wilkie

My car was throwing codes. I had stopped in and had lady do a code reader. We found several things. So I slowly worked on these things by buying my parts from O'Reilly's. I went back to advance and had them run another diagnostic. The lady that I thought I could trust ran codes put it on paper and said I can't help you with that! I said you can't look these up she goes no I have no way of looking these up what a lie what a bold-faced lie. I will never do business with them again. Needless to say I went to O'Reilly's and I got my car parts and I got my car fixed.

Sep 02, 2024 · Terry A

The staff at this shop today was very knowledgeable and professional, and find a solution for my car's engine and coolant overheating problem, by just replacing the defective coolant pipe cap for $15. Very much appreciate their very friendly service!

Jul 08, 2023 · John Zhang

Visited Advanced Auto Parts today and was helped by Wyatt. He did a great job helping us find several things they had in stock and recommended how to find something they did not have. He was very knowledgeable and extremely helpful. Seems like a great guy and employee.

Oct 23, 2023 · Marilyn Kimbrell

A big thanks to Jody for replacing my battery during a busy Saturday!

Mar 15, 2025 · Lisa Greene