Advance Auto Parts

Great staff. Clean and well-stocked store.

Jan 04, 2025 · Jamey Atkins

Went to this location to buy a new battery for my car because mine was on it's last leg and the store manager told me she didn't have time to install it. I explained my car was having trouble starting already and that there's a possibility that it's going to die and I need this battery in my car tonight. She didn't care so I went to Rutherfordton and they put my battery in my car in less than 10 minutes. Don't go to Forest City, go to Rutherfordton instead.

Sep 05, 2024 · Heather Bennett

Wear a mask, the ash container at door side was overflowing with recently smoked cigarettes' butts. The store was impeccably out of product, they nailed it if they were wanting to go out of business. I asked for help, no acknowledgement, instead told an employee he had more returns to put away. Not sure if he was a hearing man, a little louder I asked, I need some ideas on fixing something. He came out to my vehicle, looked at it and said, yeah I have nothing, maybe need a fabrication? He then turned and went back into the store to his returns. My conscious told me to go next door to one of the many down the street. I followed him anyway into the store, I didn't want to be rude plus I would give them a chance to redeem themselves. Not going to happen. He continued the ongoing conversation with his co-worker, talking bad about another employee. I walked the store, empty shelves with no customers. As I left, probably due to working on returns, no mention of an acknowledgement, zero, zip. I was an interruption to his work. You lost another customer.

May 01, 2024 · kerry mahoney

This is the worst place in Forest City ...Do not ever go here at all for nothing....called on phone for a battery to be installed on a 2022 Honda Odyssey van ...the manger said no problem come and get one and we put in for you ...well got there and paid for battery $264 and some change ...the boy Tryed to put it in the battery in for over an hour went and got his manager and she came out and looked for a second... Nobody said a word about anything and 20 minutes later the boy said I can not put battery in because the manger said I would have to take apart some of motor to get to it ...I could tell the boy was new and young...he did try his best to do it but the manager just acted like she did not give a Dam about anything did not offer to help or even try to give me my money back ...I told her when I called can you put the battery in for me ...She said no problem...but she was telling lies about having to take pieces off moto to get to it ...they should have known they could not do it when I asked her and before I paid for battery...so I told them to give me my money I will go somewhere else and they did not even give me the whole amount I paid for the battery it was like a dollar and some change different than what I payed ...that is bull crap I went to AutoZone they are the best place to go because if they say they can do it they can ...that is how I no the women manager was lying about taking pieces off moto out to do it... and they were cheaper and put the battery in less than ten minutes..They need to train their people how to do things before they do the job or try to do the job anyway ....it was cold outside and she just made up excuses because she did not want to do it ...The place will not honor on what they tell you they will do...Liers and just try to get you up there to get your money then acted like they did not care ...she did not even apologize for the inconvenience...up there over an hour and half ....Do NoT go here Buyer beware this is at the Forest City NC store 28043

Jan 20, 2025 · John Johnson

Great service lady was awesome she helped alot knowed what to get and what we wanted excellent job give her a raise

May 31, 2024 · Kathryn Messer

Came by from outta town and anythony helped me out when I bought a few things for my car. Priced a few other parts for it as well and he was super helpful. One of the best advances

Apr 04, 2025 · Hammer Rolen

Great service, friendly staff I would recommend folks to this location.

Feb 20, 2025 · Gene Red Shirt