Advance Auto Parts

(129 reviews)

Auto Repair Stations New York Suffolk County Commack Jericho Turnpike

Suffolk County . New York

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Reviews

+1 631-499-6369
stores.advanceautoparts.com
6145 Jericho Turnpike, Commack, NY 11725, USA

Operating Hours

Monday 7:30 AM - 9:00 PM

Tuesday 7:30 AM - 9:00 PM

Wednesday 7:30 AM - 9:00 PM

Thursday 7:30 AM - 9:00 PM

Friday 7:30 AM - 9:00 PM

Saturday 7:30 AM - 9:00 PM

Sunday 9:00 AM - 8:00 PM

Advance Auto Parts Introduce

Advance Auto Parts, located at 6145 Jericho Turnpike, Commack, NY 11725, serves the local community as a retail provider of auto parts and related services. As an "Auto Repair Stations" platform category business, they offer products and assistance for vehicle maintenance and repairs.

Customer reviews consistently highlight the exceptional customer service provided at this Commack location. Staff members like Matt, David, and Steven are praised for their helpfulness and expertise. Matt is noted for his assistance in selecting and installing batteries, while David and Steven went above and beyond to resolve a battery installation issue for a customer, even leaving the store to ensure the customer's vehicle was running correctly.

This Advance Auto Parts store appears to specialize in battery sales and installations, but likely offers a wide range of other auto parts and accessories. Their services extend beyond simply selling parts, as demonstrated by their willingness to troubleshoot and resolve customer issues. The environment is described as customer-focused, with staff prioritizing customer satisfaction.

Key features and services highlighted by customer feedback include:

Wide selection of auto parts and accessories
Expert assistance in choosing the right parts
Battery sales and installation services
Exceptional customer service and problem-solving
Helpful and knowledgeable staff

If you're in the Commack, NY area and need auto parts or assistance with vehicle maintenance, Advance Auto Parts is a highly recommended option. For inquiries or to contact the store, you can call them at (631) 499-6369 or +1 631-499-6369.

Advance Auto Parts Photos

Advance Auto Parts Location

Advance Auto Parts Customer Reviews

I always use advance auto. Today I needed a battery and was assisted by Matt. He was very helpful with assisting me choosing the right battery. He also did a great job with the installation. If you ever need a battery, just go up to advance auto in commack.

Feb 10, 2025 · Bryan Rodetis

Just bought a new Battery from Advanced Auto and I must say I thought customer service was gone forever. Not so here, our new battery had an issue when we left the store. David and Steven left the shop and came to us and discovered that the bolts from the original battery were causing an issue. They replaced them and made sure we were good. Started and stopped the van a few times until they were sure we were good to go. We found a new Auto shop.

Jan 04, 2025 · Deborah Milton

From the moment I stepped into Commack Advance Auto Parts, the customer service was superb. I needed a windshield wiper and started discussing my car with Dave. Besides buying the wiper, I explained how I couldn’t get my interior windows clear. He explained the logic of a dirty cabin filter & engine filter! We took a look and it was black sticky dirt. They were changed and no more problems .. Thanks for working in our community & taking care of our cars !! Dave is extremely polite, kind, caring, and very customer service oriented ! I will definitely refer family, co-workers & friends to him for business.. Kindness goes a long way ! thanks again!

Sep 10, 2024 · DD ham

I went in to buy a wiper while waiting I ask if there is nobody else to help me his answer was very rude.

Jan 30, 2025 · Reynald Jean-Louis

Great customer service..I will be back! Dave was very personable and helpful.

Oct 30, 2024 · Diane Harvey

Excellent customer service ! I had a warranty on my windshield wipers and noticed one had needed a replacement. I simply walked in, explained my wipers needed replacement & in minutes I received a brand new installment at No charge! Toke literally 2 seconds for the work! No hassle! Thanks! 5 stars!

Feb 26, 2025 · Monique Fantauzzi