Adams Auto & Truck

Located at 8565 Charlotte Hwy, Indian Land, SC 29707, USA, **Adams Auto & Truck** operates within the "Auto Repair Stations" category, offering services for both cars and trucks. With contact numbers (704) 226-3141 and mobile +1 704-226-3141, this establishment aims to cater to the automotive needs of local users in the Indian Land area. As an auto repair station, their primary function is to diagnose, maintain, and repair vehicles, ensuring they are in proper working order for their owners.

While specific details about the full breadth of services offered by Adams Auto & Truck are not extensively provided, the name "Auto & Truck" inherently suggests a capacity to handle a variety of vehicle types, from passenger cars to larger trucks. This typically encompasses a range of mechanical repairs, from routine maintenance like oil changes, tire rotations, and brake inspections to more complex engine diagnostics, transmission work, and suspension repairs. For truck owners, this might also include specialized services related to commercial or heavy-duty vehicles, though specific capabilities would need direct inquiry. In the context of an "Auto Repair Station," they are expected to provide the necessary labor, parts, and expertise to address vehicle malfunctions and keep them running safely and efficiently.

The **environment** of an auto repair shop is crucial for both the efficiency of operations and the comfort of customers. A typical auto repair station features a garage bay area for vehicle work, often equipped with lifts and specialized tools. There might also be a waiting area for customers, and a reception desk for check-ins and inquiries. The information provided, particularly the customer review, offers some insight into the operational environment at Adams Auto & Truck. The mention of a truck being "in a back field untouched" for several months suggests that the facility might have an outdoor storage area for vehicles awaiting service. The overall perception of the environment and the service process can significantly influence customer satisfaction.

Key **features** of an auto repair service include their diagnostic capabilities, the expertise of their technicians, and their turnaround time for repairs. In the case of Adams Auto & Truck, the customer feedback highlights certain aspects of their operational flow. The reported "several months and several missed deadlines" suggest that timelines for repairs might be a point of consideration for customers. Furthermore, the issue regarding parts and components, specifically a "power seat and seatbelt control module" being on "backorder and very hard to find," points to the challenges sometimes faced in sourcing specialized automotive parts. The resolution of this issue, involving a replacement with an "inferior model" and subsequent electrical problems, illustrates the complexities that can arise in auto repair, particularly with older or specialized vehicles.

An interesting aspect of the service, as noted by the customer, was the unexpected addition of a "tailgate he had lying around." This could be interpreted as a gesture of goodwill or a casual addition, reflecting a certain style of customer interaction. However, the core issues raised by the customer — perceived unauthorized part replacement, resulting electrical problems, and extended service duration — are significant points of feedback for potential customers to consider when evaluating an auto repair station.

For an "Auto Repair Station" like Adams Auto & Truck, **promotional information** typically centers on highlighting their expertise, competitive pricing, and commitment to customer satisfaction. However, based on the provided customer review, a more nuanced understanding of their service dynamics emerges. The review describes a situation where an initial trust, stemming from a personal connection between the customer's late husband and Josh Adams, led to a repair project that encountered significant delays and led to serious concerns about the quality of work and integrity of parts. The customer's experience, which included "several missed deadlines" and an "angry phone call," underscores the importance of clear communication, consistent updates, and adherence to agreed-upon timelines and service standards in the auto repair industry.

The core issues mentioned in the review — an allegedly replaced part, the resulting electrical drain on the battery, and the non-functional seatbelt — are critical safety and functional concerns for a vehicle owner. While the review is a singular account, it provides direct insight into one customer's experience with the service provided. Potential customers seeking auto and truck repair services in Indian Land would likely consider such detailed feedback when making their decision. When choosing an "Auto Repair Station," factors like transparency, accountability, and the ability to resolve complex issues satisfactorily are paramount. The phone numbers (704) 226-3141 and +1 704-226-3141 serve as the direct points of contact for individuals to inquire about services, discuss their vehicle's needs, and clarify any concerns they may have.