ACG Automotive

(24 reviews)

Auto Repair Stations California San Diego County San Diego Kearny Mesa Ronson Road

San Diego County . California

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+1 877-422-4736
www.acgautomotive.com
7884 Ronson Rd, San Diego, CA 92111, USA

Operating Hours

Monday Closed

Tuesday 2:00 PM - 6:00 PM

Wednesday 2:00 PM - 6:00 PM

Thursday 2:00 PM - 6:00 PM

Friday 2:00 PM - 6:00 PM

Saturday Closed

Sunday Closed

ACG Automotive Introduce

In the specialized segment of automotive care, ACG Automotive, often known as Auto Collision Group (ACG), distinguishes itself as a premier destination within the "Auto Repair Stations" category, specifically focusing on high-quality collision repair and auto body services. Unlike general mechanical repair shops, ACG Automotive specializes in restoring vehicles to their pre-accident condition, with a significant emphasis on luxury, high-end, and increasingly, electric vehicles like Tesla. Their expertise lies in the intricate processes of bodywork, painting, and structural repair, ensuring vehicles meet manufacturer specifications and safety standards after an incident.

Environment and Customer Experience

The environment at ACG Automotive is typically a stark contrast to a typical greasy garage. Instead, locations are often presented as modern, clean, and technologically advanced facilities designed to instill confidence and comfort in customers dealing with the aftermath of an accident. The waiting areas are usually comfortable, offering amenities such as free Wi-Fi and complimentary refreshments, recognizing that collision repair can be a stressful process. The repair bays are equipped with state-of-the-art machinery, reflecting their commitment to precision and quality. There's a strong emphasis on transparency and communication: customers can expect clear explanations of the repair process, detailed estimates, and consistent updates on their vehicle's status. Many ACG locations strive to provide a seamless experience, assisting with insurance claims, offering 24/7 towing services, and providing rental car assistance. This comprehensive support system aims to reduce the burden on the vehicle owner during a challenging time, fostering a sense of reliability and professionalism.

Comprehensive Services Offered

ACG Automotive provides a specialized suite of services primarily centered around collision and auto body repair. Their offerings are extensive and tailored to meet the demanding standards of modern vehicle construction, particularly for high-end and complex models. Key services typically include:

Collision Repair: This is their core service, addressing damage from accidents, ranging from minor fender benders to major structural damage.
Auto Body Repair: Includes fixing dents, scratches, dings, and other exterior imperfections to restore the vehicle's aesthetic appeal.
Auto Paint Repair and Refinishing: Utilizing advanced color-matching technology and high-quality paints, they perform seamless paint repairs and full vehicle refinishing to factory specifications.
Frame Repair and Alignment: Critical for maintaining vehicle integrity and safety after a collision, involving specialized equipment to restore the vehicle's structural frame.
Aluminum Body Repair: With the increasing use of aluminum in modern vehicles, ACG Automotive often boasts specialized equipment and training for repairing aluminum body panels, which requires different techniques than steel.
Glass Repair and Replacement: Addressing damaged windshields, side windows, and rear windows, often integrating with vehicle sensors and advanced driver-assistance systems (ADAS).
OEM Certified Repairs: A significant aspect of their service is their certification from numerous Original Equipment Manufacturers (OEMs), including prominent luxury and EV brands like Tesla, BMW, Mercedes-Benz, Audi, Land Rover, Jaguar, Volvo, Ford, Chevrolet, Honda, and Stellantis brands (Fiat, Chrysler, Dodge, Jeep, RAM, Alfa Romeo). This means they adhere to the manufacturer's strict repair protocols, use genuine OEM parts, and employ factory-trained technicians, preserving the vehicle's warranty and resale value.
Electric Vehicle (EV) Repair Specialization: With a strong focus on electric vehicles, especially Tesla, they have invested in the specific tools, training, and facilities required to safely and effectively repair EV battery packs, structural components, and advanced electronic systems. This specialization makes them a leading choice for EV owners.
Detailing Services: Often provided as a finishing touch after repairs, ensuring the vehicle is returned in pristine condition.
Assistance with Insurance Claims: They work directly with all major insurance carriers, streamlining the claims process for customers and ensuring repairs are properly covered.

Their comprehensive approach ensures that all aspects of collision damage, from cosmetic to structural and electrical, are addressed with precision.

Distinguishing Features and Expertise

What truly sets ACG Automotive apart in the "Auto Repair Stations" category, particularly for collision services, are several key features:

OEM Certifications and Specialization: Their extensive list of OEM certifications is a primary differentiator. This guarantees that repairs are performed to the highest standards, using approved methods and parts, which is crucial for maintaining vehicle safety, performance, and warranty. Their position as one of the most prominent independently-owned collision centers for Tesla Motors in California underscores their leadership in EV repair.
Highly Trained Technicians: ACG employs technicians who are not only ASE-certified but also often factory-trained by the specific vehicle manufacturers. This specialized training equips them with the unique knowledge and skills required for repairing complex modern vehicles, particularly those with advanced materials like aluminum and sophisticated electronic systems found in EVs.
State-of-the-Art Facilities and Equipment: Investing in the latest collision repair technology, including advanced frame machines, specialized welding equipment for various metals, and sophisticated paint booths, allows them to perform highly precise and efficient repairs.
Commitment to Quality and Safety: Every repair is undertaken with an unwavering commitment to restoring the vehicle to its pre-accident factory specifications, ensuring both aesthetic appeal and, more importantly, structural integrity and safety.
Customer Service and Support: Beyond the technical expertise, ACG places a strong emphasis on the customer experience. This includes 24/7 towing, rental car assistance, direct insurance claim handling, and transparent communication, all designed to minimize customer stress during a difficult time.
Comprehensive Claim Management: Their ability to navigate the complex insurance claims process on behalf of the customer is a significant advantage, ensuring that repairs are approved and executed efficiently.

These features combine to provide a superior level of service for vehicle owners requiring collision repair.

Promotional Information and Customer Engagement

While specific promotions can vary by location and time, ACG Automotive focuses on value-added services and transparent practices to attract and retain customers:

Complimentary Estimates: They offer free, no-obligation estimates for collision repair, allowing customers to understand the scope and cost of repairs upfront.
24/7 Tow Service: The provision of complimentary 24/7 tow service (often with repair) is a significant convenience for customers immediately following an accident.
Assistance with Rental Cars and Claims: While not always a discount, their direct assistance with securing rental vehicles and managing the entire insurance claim process offers considerable value and reduces customer hassle.
Financing Options: To help manage unexpected repair costs, ACG Automotive locations may offer financing solutions, allowing customers to pay for services over time.
Online Appointment and Estimate Tools: Their online presence often includes features for scheduling appointments and requesting estimates, simplifying the initial contact process.
Warranty on Repairs: Reputable collision centers like ACG typically stand behind their work with a warranty on repairs and parts, providing peace of mind for customers.
Referral Programs: While not always explicitly advertised, satisfied customers often refer others, indicating a strong reputation built on quality service.

For the most up-to-date information on specific promotions or additional services, potential customers should visit the official ACG Automotive website or contact their nearest location directly. Their focus on high-quality, certified repairs, combined with exceptional customer support, establishes ACG Automotive as a top-tier choice for collision repair, especially for owners of high-value and technologically advanced vehicles.

ACG Automotive Photos

ACG Automotive Location

ACG Automotive Customer Reviews

I have my GTR to different shops throughout San Diego area. Let me just say that, since the first time I sent my engine here for a built, I’ve been a regular customer since. James and his team takes care of car that comes into their shop like it’s their own car. I had the opportunity to speak with his team members and Bernard, the team lead, and I can tell that they care about their customers’ cars. The level of knowledge, as I’ve seen it first hand, how they diagnose the problems, and it’s spot on every time. I brought my car in for a built transmission, which I tracked the car the very next month after getting it back. Car works perfect. I brought in my car for an Omega 12 turbos upgrade. James even gave me a huge discount, since he knows that I’ve been spending a lot of money here. And I mean, huge! And if I have questions regarding the work they’ve done or any questions regarding the cars, future plans, etc, I can always call them. James always keep an eye out for parts on the markets. I told him the plans for my car/build, he calls me whenever he sees something that may peek my interest. Many times, that saves me a lot of money. I have confidence spending money at this shop, because they backed up their work. It is a small team here, including the owner, so if you call them and no one answers, understand that the owner is always inside the shop working as well. If you don’t have the patience and a common sense, go somewhere else (yes I see some of the bad reviews about punctuation).

Apr 21, 2024 · Bomb Supa

Ozzy helped me out I was in a bind need some parts, they weren’t open on the weekends and I needed it by the weekend , they came in clutch and overnighted me the parts, even offered to go out there way and leave it with a neighboring shop so I can pick up. Thanks for the quick and professional service !!

Mar 08, 2025 · Richard Franco

My 2014 GTR had a very strange rattling noise that sounded very expensive lol. Every single person I spoke to told me to bring my car here and these guys know what they’re doing. I took my car in and was helped by James. Within minutes he did the clutch re learn process and was able to get rid of that rattling noise for me . He wouldn’t accept any payment and told me not to worry about it. Very honest and professional I would 10/10 recommend to anybody. Saved me a lot of headache !

Sep 25, 2024 · Andrew Kana

BEWARE! If you decide to go with this company I wish you best of luck with all the grey hairs that will come with it. The owner James will lie straight to your face just to get an extra dollar out of you. He will tell you exactly what you want to hear just to take your money and run. If I could give them a zero star review I would. If anyone is looking to give their cars to this shop, I would think twice. Originally when looking at their reviews I wasn’t to impressed, however a famous YouTuber built their car with them so I thought to myself “Oh I can trust these guys.” I can see why this youtuber never left a review. I decided to take the chance with ACG Automotive to get my 2021 Nissan GTR built as well as a simple tune on my Lamborghini URUS. I had so many problems with my GTR and I thought to myself maybe its not the shop, maybe its just the car. However, I trusted them with my Lamborghini urus as well and they completely messed up on it as well and didn’t want to come fix the car for a year, kept giving me a bunch of lame excuses. Story time- They originally quoted me $50,000 for a “Fully built Alpha 10 Package” claiming that it will be doing 1000whp safely and reliably without any issues. Little did I know… The build took about 2-3 months. They finished and sent me over the dyno sheets which quoted low 800’s whp. James claimed that he was using a different dyno but on a different dyno it would be making 1000whp, however never showed me any proof. I was too gullible and was excited to get my car back that I didn’t question him at all. I received the car within a week or so. It was faster, but nothing crazy. The charge pipes blew on me three times within a month. Had to bring them to his “buddy” here in Sacramento to have them put on. The transmission solenoid went out so I had to ship the car back to ACG. They returned the car to me within about 2 months. In the span of a 15 mile drive back home from receiving the fixed car the opposite side solenoid blew. James did not want to cover shipping even thought his shop didn’t even think about checking the opposite solenoid when fixing the right side. James originally advertised the transmission as being “fully built” and won’t give me any problems unless I push the car past 1300hp. 5th gear went out so I called James and explained everything to him. He told me that the only piece in the transmission that is upgraded is the 1st gear and every other gear doesn’t have warranty. I told him that I can’t keep sending the car out to San Diego for it to sit at his shop until one of his workers finally gets to it. He told me that I could bring it to a shop in Sacramento if they can fix it faster and he will just reimburse me for it. As I arrived to the shop which has built many GTR’s (wish I knew this before) asked what I had done to it. I told them that it is fully built and that it costed about $50-60k. As soon as they opened the hood, they turned around and said “you got scammed.” The hose clamps as well as all the vacuum lines are from eBay. Bolts missing everywhere, brackets loose, pipping rubbing against bolts. They ended up fixing the transmission and quoted me $3,200. I sent the bill over to James and he told me “I can’t pay for this since it wasn’t my shop that did the repairs.” I was furious as how a shop owner (James) can lie to a customer without blinking an eye. I ended up paying for the transmission. -Continuation below-

Jan 05, 2024 · Artiom Yalanji

2 months later my turbo blew. Since I had warranty I sent the gtr to him. Finally got it back within 3 months with what he stated are better and bigger “upgraded turbos.” When the car arrived I went to the nearest gas station since it was almost empty and filled up 91. When I drove out I gave it some gas and the entire car just bogged and then accelerated. I called James right away and his only excuse was “oh the 91 tune isn’t a good tune that we did so just run e85” I pay over $50,000 for a build which isn’t even close to 1000whp and the owners says “owe the tune isn’t good.” He then told me to ship the car back to San Diego so they can fix it. I told him that since it is his fault why should I pay for shipping and loss of my time? No reply after that… 4 months later the solenoid blew yet again and since he didn’t open up the transmission I had to pay the other shop to fix it. 7 months later the “ Upgraded turbos” blew yet again. Called James stating that I haven’t even drivin 3,000 miles on them and they already blew. In lament terms he basically told me to screw off and that he wont be covering anything. I ended up bringing the car to the Sacramento shop. As they took off the turbos they said “these turbos are just stock turbos which are bored out and have a bigger propeller, also maxed out to the max.” James completely stopped replying to my messages and doesn’t even want to help me with his screwup. The shop told me that this build costs about $15,000 with the parts that they put on. This has been the worst experience I have ever had with a shop, all they want is your money and will cheap out on every part of the car just to save an extra dollar. Didn’t even put a catch can smh… Second Car- They tuned and installed meth injection into my 2020 Urus. Completely messed up the transmission tune and the lag was so bad that it was embarrassing to drive it. Broke my door handle and didn’t even want to own up to it. Kept telling me that he’ll fly out to fix the URUS. Guess what ended up happening? I had to bring the car to them after a year for him to spend an hour on it to fix. The worst customer service I have ever experienced. I can now tell why they have no good reviews since 2018. Hopefully everyone reading this will learn from my mistake and not even consider this scam of a company.

Jan 05, 2024 · Olesya Yalanji