ABC Glass

ABC Glass ico

(90 reviews)

Auto Repair StationsPennsylvaniaErie CountyErieBuffalo Road

Erie County . Pennsylvania

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

ABC Glass Introduce

While categorized under "Auto Repair Stations," **ABC Glass** distinguishes itself by specializing exclusively in automotive glass services. For local users, this means a dedicated expert for all needs related to car windows, windshields, side mirrors, and rear glass. In today's vehicles, auto glass is not just about visibility; it's a critical component of structural integrity and advanced safety systems, making ABC Glass an essential service provider for maintaining vehicle safety and functionality.

The **environment** at ABC Glass is specifically designed for the precise and clean work involved in auto glass repair and replacement. You can expect a well-lit, organized, and often climate-controlled workshop area where glass installations are performed with meticulous care to prevent dust or contaminants. Unlike a general auto repair shop, there won't be heavy machinery for engine work, but rather specialized tools for glass removal, bonding, and calibration. The customer reception area is typically clean, comfortable, and professional, where clients can easily discuss their glass damage, understand repair options, and coordinate with insurance providers. The atmosphere is generally calm and focused, reflecting the delicate nature of their work. For added convenience, many auto glass specialists like ABC Glass also offer **mobile service**, meaning their technicians can come to the customer's home or workplace, transforming the immediate surroundings into a temporary, efficient workspace tailored for glass repair or replacement.

The **services** offered by ABC Glass are comprehensive, addressing every aspect of automotive glass needs. Their primary services include **windshield repair**, typically for chips and small cracks that can be safely mended to prevent further spreading and restore optical clarity. For more extensive damage, they specialize in **windshield replacement**, ensuring the installation of new, high-quality glass that meets safety standards. Beyond windshields, they provide **side window repair and replacement**, addressing shattered or malfunctioning door glass. **Rear window replacement** is also a core service. Many modern vehicles are equipped with Advanced Driver-Assistance Systems (ADAS), such as lane departure warnings or automatic emergency braking, which often rely on cameras and sensors integrated into the windshield. Therefore, a crucial service offered by ABC Glass is **ADAS calibration** after a windshield replacement, ensuring these vital safety systems function correctly. They also handle **vent glass and quarter glass replacement**, as well as repair or replacement of **rearview and side mirrors**. Their expertise extends to various vehicle types, from passenger cars and trucks to SUVs and even some commercial vehicles, ensuring a solution for virtually any automotive glass issue.

Several key **features** distinguish ABC Glass and contribute to its standing as a reputable auto glass specialist. A paramount feature is their commitment to **safety and quality materials**. They typically use original equipment equivalent (OEE) or OEM (Original Equipment Manufacturer) glass that meets or exceeds federal safety standards, ensuring the structural integrity of the vehicle. Their technicians are often **certified and highly trained** in the latest auto glass installation techniques, including proper adhesive application and curing times, which are critical for safety. The provision of **mobile auto glass service** is a significant convenience feature, allowing customers to have their glass repaired or replaced at their preferred location, saving time and hassle. Their expertise in **ADAS calibration** is increasingly vital, setting them apart from shops that may not have this specialized equipment or training. ABC Glass typically offers **direct billing to insurance companies**, streamlining the claims process for customers and alleviating administrative burdens. Many reputable auto glass companies also provide a **warranty on their workmanship and materials**, offering peace of mind for the customer. Their focus on auto glass means they have a **deep inventory of various glass types** and access to a wide network of suppliers, ensuring quick turnaround times for most replacements.

In terms of **promotional information**, ABC Glass would strategically highlight its specialized services and customer conveniences. Their website and social media presence would prominently feature their mobile service capabilities, often with visual examples of on-site repairs. They would emphasize the importance of proper ADAS calibration for vehicle safety, educating customers on this critical aspect of modern windshield replacement. Promotions might include **discounts on chip repairs** to encourage early intervention before a small chip becomes a large crack requiring full replacement. They often advertise **free mobile service** as an added incentive. Partnerships with local auto insurance agents and collision centers are common promotional channels, ensuring they are a preferred provider for glass claims. Testimonials from satisfied customers, often emphasizing the convenience of the mobile service and the professionalism of the technicians, would be prominently displayed. Local advertising in community guides, emergency service directories, and online search engine marketing would target individuals searching for "windshield repair near me" or "car window replacement." ABC Glass might also run seasonal campaigns, such as "Prepare Your Car for Winter" (addressing stress cracks from temperature changes) or "Summer Road Trip Safety Checks" (emphasizing clear visibility). Ultimately, their promotional efforts aim to position ABC Glass as the fast, reliable, and safety-conscious expert for all automotive glass needs in the local community, whether at their shop or at the customer's location.

ABC Glass Photos

ABC Glass 0
ABC Glass 1
ABC Glass 2

ABC Glass Location

ABC Glass Customer Reviews

My Mother paid over 3,000 dollars for her motorhome to get her motorhome windows replaced and its been over a YEAR and nothing!!! Never answers their phone calls or returns them. They constantly changing dates and no call to when they can do it. I took the motorhome there 3 times to get the windows installed and they never done it. Sad that her money went to no service.

Mar 10, 2025 · Sheryl’s Keto Life Sheryl

Horrible service. Ordered windows for RV paid in full up front more than $3,000.00. Over a year later no windows. Every time you call there is an excuse after excuse. Save your time and money and go somewhere else. Nobody is ever around.

Mar 10, 2025 · Eric Carpin

Customer service is lacking & product quality was poor! On June 1st, I dropped off a window that needed glass replaced. I paid upfront with a 3.5% add on for using a credit card & was told by front counter lady that it would be done in 2 weeks. After 4 weeks with no call, I visited business to inquire about window & was told that it wasn't done. At 6 weeks, my dad visited store to ask about window & was told that there was a 2 to 3 week delay on orders...but this was 6 weeks out! On Aug 2nd, I tried one more time. Front desk lady was short & defensive, making excuses of how busy she was. I suggested that a courtesy call informing me of the major DELAY would've been appropriate for the situation.. once again, excuse of being too busy. She went in the back after ignoring me for a few minutes & informed me that the window would be ready for pick up at the end of the day. At 1230 pm on Aug 2nd, I received a call from ABC Glass informing me that the caulking wouldn't be dry for 24 hours & that I could pick up my window the next day. When I picked up my window, the glass was replaced, but the caulking was poorly done as seen in the pictures. My overall experience was disappointing-lack of customer service, no communication, delivery time beyond what was told (over 6 weeks more) and the poor quality of work. A phone call informing me of the extended time for completion would've definitely been appreciated & recognition of the importance of customer service and communication may help ABC Glass in the future. EDIT: I received a call from Anthony/Tony from ABC Glass & he left me a message. The next day, I returned his call. He said that he called to inquire about my window & wanted to know what was going on. I replied that he obviously read my review and that my window info was there. He stated that he wanted to redo the caulking, but I informed him that the window was already installed. He then offered to send me a gift certificate, which I declined, explaining that I wouldn't be returning to ABC Glass. I told him that I wish someone would've called me regarding the delay from 2 weeks to 8 weeks plus, and also that I respectfully expressed my concern to Fran. He replied, "she's just an employee." WRONG ANSWER.

Aug 12, 2022 · Marie Pastewka

Had appointments to get car undercoating. Made arrangements for other people to take care of things for me so I could drop my car off. Waited half an hour an no one ever showed up. He has been very difficult to contact also. This use to be an awesome place to work with. Not so much anymore.

Sep 26, 2024 · Veronica Zaleski

Worst place in town. Avoid at all costs! Several people, including myself have filed complaints to the police for paying for bad jobs not completed. Still waiting for a year on a refund.

Nov 21, 2024 · Chuck Benson