AAG Collision, Glass & Tint

Welcome to AAG Collision, Glass & Tint, a reputable auto repair station located at 227 South Kino Pkwy, Tucson, AZ 85719, USA. As a versatile provider within the Auto Repair Stations category, AAG Collision, Glass & Tint offers a comprehensive suite of services encompassing collision repair, auto glass replacement and repair, and professional window tinting. You can reach them at (520) 882-2909 or +1 520-882-2909.

Based on the consistently positive feedback from real customers, AAG Collision, Glass & Tint has established a strong reputation for delivering top-notch services with a focus on excellent customer care. Being a locally owned business, they pride themselves on fostering strong relationships with their clientele and contributing to the local Tucson community. The Pinedo family, who run the business, are frequently mentioned as being not only great to do business with but also genuinely great people, suggesting a welcoming and trustworthy environment.

One customer, who has been utilizing AAG for several years for all their truck glass and tint needs, attests to the "top notch customer service" and the consistently high quality of their installations, which are "always done right the first time." This speaks to the expertise and professionalism of the technicians at AAG Collision, Glass & Tint. The loyalty of this long-term customer underscores the reliability and satisfaction experienced with their services.

Another detailed review recounts a significant incident where the customer's car was involved in an accident and was almost totaled. AAG Collision, Glass & Tint played a crucial role in navigating this challenging situation. They effectively worked with the customer and the insurance company to ensure the car was beautifully repaired. This highlights their experience in handling insurance claims and their commitment to advocating for their customers. The reviewer specifically praised the politeness and kindness of the staff, indicating a customer-centric approach that goes beyond just the repair work itself.

In an exceptional display of customer service, AAG Collision, Glass & Tint even arranged a Lyft ride home for the customer after they dropped off their car, as the insurance required them to go to a rental car agency further away than expected. This thoughtful gesture demonstrates a willingness to go the extra mile to ensure customer convenience and satisfaction, even with issues outside the direct scope of the repair work.

Furthermore, this same customer had a cracked windshield that was not part of the accident and therefore not covered by insurance. Recognizing this, AAG Collision, Glass & Tint replaced the windshield at a discounted rate. In an even more generous act, they also replaced the customer's "messed up window tint" for free. This willingness to provide cost savings and complimentary services showcases their commitment to customer care and building goodwill. The customer's disbelief at having waited so long to leave a review, coupled with the emphatic "well deserved thank you guys again so much!" underscores the profound positive impact of their service.

Based on these reviews, the environment at AAG Collision, Glass & Tint is likely welcoming, professional, and customer-focused. As a locally owned and operated business, they seem to prioritize building relationships with their customers and providing personalized service. The emphasis on doing the job right the first time suggests a well-equipped facility with skilled technicians who pay attention to detail.

The services offered by AAG Collision, Glass & Tint clearly include:

• Collision Repair: Handling repairs for vehicles involved in accidents, including working with insurance companies.
• Auto Glass Replacement: Replacing damaged windshields and other auto glass.
• Auto Glass Repair: Addressing minor chips and cracks in windshields.
• Window Tinting: Providing professional window tinting services for vehicles.

The fact that they handled a near-totaled vehicle and returned it in beautiful condition suggests expertise in significant structural and cosmetic repairs. The mention of replacing a windshield at a discounted rate and offering free tint replacement indicates a flexible approach to pricing and a willingness to provide value to their customers.

While no specific promotional offers are mentioned in the provided reviews, the consistent praise for their customer service, quality of work, and the occasional discounts or complimentary services act as a strong form of positive marketing. Their commitment to being a locally owned business and treating customers like family appears to be a core value proposition.

In conclusion, AAG Collision, Glass & Tint at 227 South Kino Pkwy in Tucson is a highly recommended auto repair station for local users needing collision repair, auto glass services, or window tinting. Their reputation for top-notch customer service, high-quality workmanship, and a genuine commitment to their community, as highlighted by the positive experiences shared by their customers, makes them a trusted choice for all your auto body and glass needs.