AAA Tire & Auto Service - Blue Ash

- Overview
- Intro
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- Reviews
- +1 513-793-0882
- cluballiance.aaa.com
- 9401 Kenwood Rd, Cincinnati, OH 45242, USA
Operating Hours
AAA Tire & Auto Service - Blue Ash Introduce
For residents and commuters in Blue Ash, Cincinnati, and the surrounding areas, AAA Tire & Auto Service - Blue Ash stands as a highly reputable and dependable destination for comprehensive vehicle care. Operating within the "Auto Repair Stations" platform category, this facility provides a wide array of automotive repair and maintenance services, backed by the trusted name of AAA. What sets this location apart, as highlighted by customer reviews, is its commitment to exceptional customer service and efficient, reliable repairs, even in unexpected situations.
AAA Tire & Auto Service - Blue Ash is conveniently located at 9401 Kenwood Rd, Cincinnati, OH 45242, USA. As a full-service auto repair station, the environment is designed to be a professional and accommodating space for vehicle owners. You can expect:
- Well-Equipped Service Bays: Multiple bays capable of handling various types of automotive repairs, from routine maintenance to more complex diagnostics.
- Modern Diagnostic Tools: Access to up-to-date technology for accurate vehicle assessment and troubleshooting.
- Clean and Orderly Waiting Area: A comfortable space for customers to wait while their vehicles are being serviced, often equipped with amenities.
- Professional Front Desk: A dedicated area for customers to check in, discuss service needs, review findings, and process payments. The "kind woman at the front desk" mentioned in a review exemplifies their customer-focused approach.
- Spacious Parking: Adequate parking for customers' vehicles, crucial for an auto service center.
The location on Kenwood Road in Blue Ash makes it easily accessible for a large segment of the Cincinnati population, serving as a reliable neighborhood auto repair shop.
AAA Tire & Auto Service - Blue Ash provides a broad spectrum of services, making it a one-stop shop for most automotive needs. Their offerings fall squarely within the "Auto Repair Stations" category, encompassing both preventative maintenance and complex repairs. Key services include:
- Tire Services: As indicated by "Tire & Auto Service" in their name, they specialize in tire-related care. This includes:
- New tire sales from various brands.
- Tire mounting and balancing (including computer spin balancing).
- Tire rotations.
- Flat tire repair.
- TPMS (Tire Pressure Monitoring System) service and adjustments.
- Wheel alignments.
- Brake Services: Comprehensive brake repairs, including brake pad and rotor replacement, caliper service, and brake fluid flushes.
- General Automotive Repair & Maintenance: A wide range of mechanical services to keep vehicles running optimally:
- Oil changes and fluid services (transmission fluid, power steering fluid, coolant).
- Steering and suspension system repairs.
- Transmission repairs.
- Engine diagnostics and repair.
- Air and cabin filter replacement.
- Exhaust system repairs.
- HVAC (heating and cooling) system service.
- Battery testing and replacement.
- Tune-ups and general vehicle check-ups.
- Emergency Assistance and Troubleshooting: A standout service, as evidenced by a review where they "troubleshoot the situation and get the car safely into their garage for service" when a wheel came off near their shop. This highlights their responsiveness and commitment to helping customers in distress.
- Pre-Purchase Inspections: Providing thorough inspections for those looking to buy a used vehicle.
All services are performed by ASE-certified technicians, ensuring a high standard of quality and expertise. They use competitively priced parts and follow a strict Code of Ethics as a NAPA AutoCare Center, which further underscores their commitment to quality and transparency.
The facility's strengths and features are consistently highlighted in customer experiences:
- Exceptional Customer Service: Reviews repeatedly praise the "honest and kind service" and the "amazing team." The willingness of staff to go "above and beyond" (e.g., getting a car safely into the garage when a wheel detached) is a testament to their dedication.
- Highly Competent and Professional Staff: The "two young gentlemen working" and the "kind woman at the front desk" are specifically mentioned for their knowledge, helpfulness, and ability to review findings clearly. The presence of ASE-certified technicians ensures expert work.
- Quick Turnaround Times: For essential services, customers appreciate the speed with which repairs are completed. One review notes getting a car back "less than 24 hours later," and another highlights getting a Jeep "fixed and back on the road same day," crucial for individuals who "NEED vehicle."
- Trustworthy and Honest Service: The phrase "honest and kind service" is a direct quote from a satisfied customer, indicating a reputation for integrity and transparency in their recommendations and pricing. They focus on providing what's needed.
- Convenience for AAA Members: As a AAA-owned and operated Car Care Center, AAA members typically receive a 10% labor discount on repairs and access to services that align with AAA's mission of supporting motorists. They are also a AAA Approved Auto Repair Facility.
- Comprehensive Capabilities: From basic tire services to more complex mechanical repairs, their broad service offering means customers can rely on them for various automotive needs without having to visit multiple shops.
- Strategic Location: Situated on a main road, it's easily accessible for a wide customer base in Blue Ash and surrounding areas.
Their participation in programs like NAPA AutoCare and their AAA affiliation reinforce their commitment to quality, ethical practices, and customer satisfaction, offering a nationwide warranty on repairs.
While specific, time-limited promotional offers might vary, AAA Tire & Auto Service - Blue Ash consistently promotes itself through:
- AAA Member Benefits: The most prominent promotion is the 10% labor discount for AAA members on regularly priced services (exclusions may apply). This is a significant draw for AAA members in the area.
- Competitive Pricing: They aim to offer "competitively priced car repair and preventative maintenance" to both members and the general public.
- Quality Assurance: Highlighting their ASE-certified technicians and the 24-month/24,000-mile Nationwide Warranty (as a NAPA AutoCare Center) serves as a strong promotional message about the reliability and durability of their work.
- Convenient Online Scheduling: The ability to "Schedule your appointment at one of our local auto shops today" through the AAA website offers ease of access and planning for busy customers.
- Focus on Customer Trust: The consistent positive feedback on honesty, kindness, and professionalism acts as powerful word-of-mouth promotion, attracting new customers seeking a trustworthy repair experience.
- Emergency Readiness: Their proven ability to respond quickly to critical situations, as demonstrated by the wheel loss incident, implicitly promotes their reliability in emergencies.
Prospective customers and existing AAA members can contact AAA Tire & Auto Service - Blue Ash directly at (513) 793-0882 or +1 513-793-0882 to inquire about specific services, pricing, or to schedule an appointment. Their hours of operation are generally Monday-Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 5:00 PM, closed on Sundays, offering flexibility for most schedules.
AAA Tire & Auto Service - Blue Ash Photos
AAA Tire & Auto Service - Blue Ash Location
AAA Tire & Auto Service - Blue Ash Customer Reviews
I cannot say enough good about this location. My wife’s car lost its rear wheel right in front of their shop and the two young gentlemen working at the time took it upon themselves to troubleshoot the situation and get the car safely into their garage for service. The kind woman at the front desk took time to review their findings and the repairs that were needed. And I had the car back less than 24 hours later! Thank you to the wonderful folks at this AAA location for the honest and kind service.
Jan 18, 2025 · Seth
I'm a home hospice nurse and NEED my vehicle so I can get to my patients. This amazing team got my Jeep fixed and back on the road same day- thank you so so much! You guys are amazing.
Mar 10, 2025 · cherylstanley84 Stanley
I recently had my car towed here due to my check engine light on. I was given an estimate over the phone and it was explained very well by Patty, who has always been very kind and helpful. They fixed my car (and I feel like it runs better), explained why they did what they did and I felt like they did a great job being thorough.
Nov 22, 2024 · Cynthia Mathias
I recently went in with a screw in my tire. I'd purchased all 4 tires there 2 yrs prior. Inspection of the tires revealed a crack all the way around all 4 tires. Pat at the desk was instrumental in contacting the tire manufacturer on my behalf to research if a recall was made on this model. Ultimately, the were able to facilitate replacement of all 4 tires at the cost of replacement of 1 tire. They took responsibility to go above/beyond to make things right for me. They could have said the tires had some mileage after 2 years. In fact, this is my service vehicle for our family owned Company. All said, I will go no other place to buy and service my tires!!! These folks stand behind the work and service that they provide with honesty, integrity and value. I will continue to do business with AAA Tires, Bob Summerel in Kenwood, OH. We plan to return time and again! Thank YOU fir your outstanding service👍
Oct 07, 2024 · Kyle Maushardt, CEO
I've been to them a few times and have always received great service! They were honest about the repairs that were needed and what I could do without, especially since it's an older car.
Dec 01, 2024 · Leslie Touassi
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