AAA Tempe Auto Repair Center

Auto Repair StationsArizonaMaricopa CountyTempeHughes AcresEast Broadway Road
Maricopa County . Arizona
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- +1 480-850-5555
- mwg.aaa.com
- 939 E Broadway Rd, Tempe, AZ 85282, USA
Operating Hours
AAA Tempe Auto Repair Center Introduce
The AAA Tempe Auto Repair Center is a distinguished "Auto Repair Station" located in Tempe, Arizona, representing the high standards and trusted reputation of the American Automobile Association (AAA). As an AAA-owned and operated facility, it provides a comprehensive range of automotive services designed to cater to the diverse needs of vehicle owners, from routine maintenance to complex repairs. Its integration within the "Auto Repair Stations" platform category is paramount, signifying its adherence to strict quality guidelines and a commitment to customer satisfaction. This introduction aims to offer a detailed and objective overview of the center's environment, the extensive services and goods it offers, its key features, and available promotional information, all based on publicly accessible data.
The environment at the AAA Tempe Auto Repair Center is meticulously designed to instill confidence and provide comfort to its customers. Upon entering, visitors are greeted by a clean, organized, and professional reception area. This space typically features a comfortable waiting area with amenities such as Wi-Fi, allowing customers to work or relax while their vehicles are being serviced. The staff at the front desk are known for their polite and informative approach, taking the time to explain repair needs in a clear and understandable manner, even for those not well-versed in automotive jargon. Beyond the customer-facing areas, the service bays are equipped with state-of-the-art diagnostic tools and modern repair equipment. The facility maintains a high level of cleanliness and organization throughout its operational areas, reflecting a commitment to precision and safety. Technicians, often seen in clean uniforms, work efficiently, underscoring the professional and capable nature of the repair center. The overall atmosphere strives for transparency, with an emphasis on showing customers the condition of their vehicle through digital inspections, rather than just telling them, fostering a strong sense of trust and reliability.
As a leading "Auto Repair Station," the AAA Tempe Auto Repair Center offers an expansive array of services and provides the necessary quality goods (parts) for these repairs. Their service offerings cover virtually all aspects of vehicle care, catering to a wide range of makes and models, including Ford, Honda, Toyota, and many others, both domestic and foreign. Key routine maintenance services include oil changes, tire rotations and balancing, fluid exchanges (transmission, brake, power steering, coolant), and comprehensive multi-point digital vehicle inspections. For more complex issues, their expertise extends to brake service and replacement, engine diagnostics and repair (addressing check engine lights, misfires, performance issues), A/C and heating services, cooling system repairs, and various electrical system diagnostics. They also handle steering and suspension repairs, and in some cases, can even perform engine replacements. For all services, the center uses high-quality replacement parts, often from reputable brands like NAPA, ensuring durability and performance. A notable service is their priority battery health diagnostic and installation of AAA batteries, which typically come with a 3-year free replacement limited warranty. This comprehensive approach ensures that customers can rely on AAA Tempe Auto Repair Center for both preventative maintenance and essential repairs, providing a complete solution for their automotive needs.
Several features distinguish the AAA Tempe Auto Repair Center, setting it apart in the local automotive service market. A paramount feature is its "AAA Approved Auto Repair" designation, which signifies that the facility meets stringent standards for cleanliness, equipment, staff training, and customer service. This approval provides immense peace of mind to customers, especially AAA members. The center boasts ASE (Automotive Service Excellence) certified technicians, ensuring that repairs are performed by highly skilled and knowledgeable professionals who are up-to-date with the latest automotive technologies. Another key feature is the implementation of digital vehicle inspections. This innovative approach allows technicians to take digital photos and videos of vehicle issues, which are then sent directly to the customer's phone or email. This visual evidence enhances transparency, allowing customers to see the problem firsthand and understand the recommended repairs clearly. For AAA members, there are exclusive benefits, including a 10% discount on labor costs (up to $75 in savings) and a doubled warranty on repairs (from a standard 12-month/12,000-mile warranty to 24 months/24,000 miles). The center's ability to handle online appointment requests and offer a convenient night drop-off service further enhances customer convenience. Their commitment to customer satisfaction is frequently highlighted in positive reviews, with many customers appreciating the honest assessments and lack of pressure for unnecessary repairs.
In terms of promotional information, the AAA Tempe Auto Repair Center consistently offers various incentives, particularly leveraging its association with AAA membership. While specific promotions may change, common offers typically found include discounts on essential services. For instance, AAA members often receive special pricing on oil changes, vehicle diagnostics, A/C services, coolant services, tire rotations, brake fluid exchanges, and wheel alignments. They frequently offer free brake inspections. The center also promotes savings on services like complete fuel system service and transmission fluid service. These promotions are usually advertised on the official AAA website, specifically within the auto repair section, where customers can find and print coupons or simply show them on their mobile devices. The primary and most significant promotion is the inherent value of a AAA membership, which unlocks the aforementioned labor discounts and extended warranty benefits. Beyond direct discounts, the center promotes the peace of mind associated with using a AAA-owned and operated facility, emphasizing trust, quality, and advocacy in case of disputes. They also often participate in broader AAA automotive initiatives, such as battery service at the roadside or discounts on NAPA Auto Parts when purchased for DIY repairs through NAPA stores. To ensure access to the most current and specific promotional deals, customers are strongly encouraged to visit the official AAA Auto Repair website or contact the AAA Tempe Auto Repair Center directly. This proactive engagement allows both AAA members and non-members to take advantage of available savings and experience the quality service offered by this reputable "Auto Repair Station."
AAA Tempe Auto Repair Center Photos
AAA Tempe Auto Repair Center Location
AAA Tempe Auto Repair Center Customer Reviews
I had my spark plugs replaced, and the team at AAA Auto Repair did an excellent job. Chad provided outstanding service—he was friendly, professional, and made the whole experience smooth and stress-free. I really appreciate the great work and attention to detail. Highly recommended!
May 11, 2025 · M P
Come here at your own risk. You've been warned.. This place will over-charge you and not check all issues. I have AAA, my car wouldn't start one day so I had it towed in. They charged me $175 to diagnose the issue. I had an issue with the battery and starter. They charge me a total of $1,500 for an oil change, new battery and starter. They picked the most expensive parts and don't tell you there might be cheaper parts. I bite the bullet and pay to get it fixed. Two months later, my car won't start again. They do 1 diagnostic for $175, find an issue and say they need to do an additional diagnostic to find the second issue. That's $350 just to diagnose. Then they want to charge over $650 to fix the First issue and tell me they'll quote me when they find the second. Also the new battery is somehow dead.. The final cost they quoted will be around the $5,000 range. This place will price gouge you, especially if you don't know about cars. Do not come here. Bring your car somewhere else.
Apr 17, 2025 · Ed J
Use your AAA to tow your car to a mechanic that you trust. Never trust this shop. We knew we had a problem with battery or alternator, we took the car in here. They call us next day saying we need new battery and our 1.5 year old battery is dead. They change the battery charging us $270. Next day they call us new battery DIDN'T FIX THE ISSUE. Says we now need to test alternator and TESTING IT ALONE IS $200+ with tax. They sold us a new battery sounding like it would fix the issue but they didn't even test alternator first. Only after expenses made they gave us complete information. SUCH A SCAM. We took the car to another shop they checked it for free, alternator is not working. We got a good deal from there to change alternator. NEVER TRUST THIS AAA, they charge too much AND LIE about what needs change without even checking. Also when I asked my 1.5 year old battery back they refused to give it back. Perfect crime.
Apr 27, 2025 · Berk G
Came here because I've been a AAA member for nearly 15 years. The team was nice but I'm surprised they didn't try to charge me for breathing air. They charged me $80 to tighten an easily identifiable clamp. They tried to charge me $150 for a $40 air filter. Of course, they had over $3,500 of "recommendations". I even had to go back in after leaving because they didn't properly bolt on the cover to my oil filter. I'll never go to a AAA auto shop again. I suggest skipping this joint to anybody reading this.
Jan 23, 2025 · Chaz Lugenbeal
Days after the (5-star) posting below, our van broke down again (w/the same issue). AAA said it was a different issue (a second mechanic challenged that assumption), they charged us $91 for that diagnosis (that conveniently meant they didn't have to refix it for free), and quoted us $700 to refix the engine. We declined and instead bought the part for ~$100, and had our mechanic brother install it in 1 hour. Do that math - they quoted us $600 for less than an hour of work (to fix a problem we'd paid them to fix 3 days ago). Previous Review: I'm not an AAA Member, but the quality and speed of service at this location has me questioning that decision. They were SO helpful, and actually had our car back (fixed) two days earlier than they originally thought possible (due to the predicted delivery time of a required part); and they charged us less than they quoted us (believe it or not, they quoted us for a part that, after talking to us, they were able to obtain for less shipping costs, and they passed the savings onto us). Nobody expects that this type of experience (faster and cheaper than quoted) would happen daily - but the experience of honesty was refreshing, and welcomed.
Apr 25, 2023 · Jared Byrne
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