A1customs_NY

A1customs_NY ico

(44 reviews)

Auto Repair StationsNew YorkWestchester CountyYonkersGetty SquareWarburton Avenue

Westchester County . New York

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A1customs_NY Introduce

A1customs_NY, located at 282 Warburton Ave, Yonkers, NY 10701, USA, operates within the "Auto Repair Stations" platform category, though its specialized services distinguish it significantly from traditional mechanical repair shops. This establishment focuses primarily on high-end aesthetic vehicle modifications, particularly interior lighting and custom enhancements. While they offer installation and warranty services, which align with the broader definition of an "Auto Repair Station" as a place where vehicles are worked on and maintained, their niche is clearly in customization rather than routine mechanical fixes. It is crucial to address that publicly available customer reviews for A1customs_NY present a mixed bag, with both highly positive accounts of successful installations and concerning reports of unfulfilled orders and communication issues. This introduction will provide an objective overview of their environment, specialized services, features, and any implied promotional information, integrating insights from the provided customer feedback.

The environment at A1customs_NY is likely tailored to support detailed and precise vehicle customization work. One would anticipate a well-lit, clean, and organized workshop, essential for the intricate installation of ambient lighting, fiber optics, and other interior modifications. Given the nature of their services, the space would probably be more akin to a specialized studio for automotive aesthetics rather than a typical garage. The focus would be on showcasing examples of their work, possibly with demo vehicles or display areas to illustrate the various lighting effects and customization options available. The ambiance is expected to be professional, with an emphasis on craftsmanship and attention to detail, as these types of installations require significant care to ensure a seamless integration into the vehicle's interior. Customer interactions, while sometimes reported to be challenging concerning communication about orders, suggest that when a vehicle is physically at the shop for installation, there is an engagement around the specific customization project. The location on Warburton Ave indicates a local presence in Yonkers, serving the immediate community interested in unique vehicle enhancements.

In terms of services and goods for sale, A1customs_NY specializes in a niche but growing segment of the automotive market: interior and exterior aesthetic customization. Their primary offerings, as evidenced by their social media presence and customer reviews, include:

  • Ambient Lighting Installation: This is a core service, transforming vehicle interiors with customizable LED lighting systems. They appear to offer different "stages" (e.g., "stage 2 ambient lighting") which likely refer to the complexity or extent of the lighting coverage. They often install lighting in dashboards, door panels, footwells, and center consoles, offering a wide range of colors and effects.
  • Starlight Headliner Installation: Creating a "starlight" effect on the vehicle's headliner using fiber optic lights, mimicking a starry night sky. This is a premium customization feature.
  • Custom Door Lights/Door Ambient Lighting: Specializing in integrating lighting into vehicle doors for a unique and enhanced interior ambiance.
  • LED Door Handles: Offering custom LED lighting for door handles, both interior and potentially exterior, to further enhance the vehicle's aesthetic.
  • Kits for Self-Installation: While their main business appears to be installation services, there is an indication that they may also sell kits for customers to install themselves, as one review mentions attempting to purchase a kit for DIY installation.
Their services go beyond basic repairs, focusing on enhancing the driving experience through personalized visual modifications. The "goods for sale" are essentially the specialized lighting components and materials used in these custom installations.

The features that define A1customs_NY are primarily its specialization and the quality of its installation work when performed. A key feature is their expertise in ambient lighting and starlight headliner installations. The positive customer review highlights the durability and satisfaction with the ambient lighting installed ("love it just as much as the first day") and praises the "one-of-a-kind accord door lights." This suggests a high level of skill and craftsmanship in their physical installation services. Another significant feature is their willingness to honor warranties and resolve issues post-installation, as demonstrated by the customer whose ambient lighting stopped working but was quickly fixed under warranty on the same day. This responsiveness for installed services is a strong positive. However, it is essential to address the critical negative feature revealed in one of the provided reviews: potential issues with fulfilling remote orders and communication regarding product sales. The claim of "scamming people" by requesting upfront payment via PayPal for items not shipped and then becoming unresponsive to messages is a severe concern that impacts their overall reliability and trustworthiness. While the positive review focuses on an in-person installation service, the negative review points to a potential disparity in service quality or reliability when it comes to direct product sales or remote transactions. Their presence on social media platforms like Instagram suggests an effort to showcase their work and connect with potential clients, acting as a visual portfolio of their customization capabilities.

Regarding promotional information, A1customs_NY primarily leverages visual media and customer satisfaction from completed installations as their main promotional tools. While specific, time-limited discount offers are not explicitly detailed in the provided information, their promotional efforts are implied through:

  • Showcasing Work on Social Media: Their strong presence on platforms like Instagram (as indicated by the review "Texted through IG") allows them to display stunning before-and-after photos and videos of their custom lighting installations, acting as a powerful visual advertisement for their capabilities. This visual marketing directly promotes the aesthetic appeal and quality of their work.
  • Word-of-Mouth Referrals: The positive review, where a customer "would highly recommend this place" and plans to return, indicates that satisfied clients are a key source of new business. The quality of their installed work serves as a long-term promotion.
  • Warranty Service: Providing warranty on installations (as seen with the ambient lighting repair) acts as a strong promotional assurance, building customer confidence and trust in their services.
However, it is important to note that the negative review suggests that any promotions or promises related to direct product sales or remote orders should be approached with caution. Their primary promotional strategy appears to be demonstrating their expertise in customization through completed projects and relying on customer satisfaction for in-person service. Potential customers would typically find their work through social media searches for car customization or ambient lighting services in the Yonkers area. Any specific deals or package pricing would likely be discussed directly with the shop during a consultation for a customization project.

A1customs_NY Photos

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A1customs_NY Location

A1customs_NY Customer Reviews

Texted through IG how much was for the kit to get it and install it on my own. Alexis Silvestre requested payment in advance through PAYPAL and after almost 2 months, he hasn't shipped my items and no longer responding messages through IG. At the end of the day, this guys seems like he is scamming people. FILLING A COMPLAINT WITH BBB due to this matter.

Feb 21, 2025 · Maynor Bustamante

I’ve had the ambient lighting stage 2 installed in my car for about 7 months now and can say I love it just as much as the first day. Ran into an issue a few months ago ambient lighting suddenly stopped working. I work in the area of his shop and just happened to pop in. He was able to fit me in that same day pretty quickly and fix the issue under warranty. I would highly recommend this place as I will definitely be returning for his one-of-a-kind accord door lights (my starlights were not installed by A1. I just want to show the door ambient lighting)

Jul 02, 2021 · patrick bracho

Got ambient lighting done here on my f10 BMW. Lights looked sloppy and part of the lights on the dash was hanging off. Could barely see the lights in the day. Lights worked for about 3 months then stopped working. They claimed lights had lifetime warranty so i reached out to get it fixed and they tried to charge me $500 to install a new “kit”. I ended having to redo the job myself, which is how I discovered that they had actually sanded down and damaged my OEM trim pieces to make the lights fit!🤦🏾‍♂️ Do not recommend

Oct 20, 2023 · Camilo Towers

I decided on treating myself for my birthday by installing ambient lighting + foot wells and starry lights on my Lexus ES. I came to A1 customs after seeing their great work on Instagram however, what IG doesn't show you is the shitty job they do and the lack of accountability and poor customer service skills. They installed the lighting on the door pannels and the car door no longer opens from the inside. I texted whomever I communicated with and he told me that the door knob is just lose and offered no solution. So after spending close to 2k on these lights, I'm probably going to have to go to a shop and spend hundreds getting the door fixed. A week later the footwell fell out. The communication and service is ridiculous. When I was interested in their services they were quick to respond however, when theres issues they don't care to respond. Save your money and go somewhere more reputable.

Aug 28, 2024 · Surmanara Hossain

Best place to get ambient lighting and starlights installed in nyc. Got my taillights and lip kit installed as well. Only trust A1customs_ny with my car.

Sep 15, 2023 · Rene Herrera