702 Motoring

Located at 3375 E Tropicana Ave, Las Vegas, NV 89121, USA, 702 Motoring presents itself as an "Auto Repair Station" within the broader category of businesses that provide services and goods for sale related to vehicles. While the provided information primarily highlights negative customer experiences, publicly available information suggests that 702 Motoring specializes in car audio systems, vehicle electronics, and various forms of automotive customization. You can reach them at (702) 335-0000 or +1 702-335-0000.

As an "Auto Repair Station" in this context, 702 Motoring's primary offerings revolve around enhancing and modifying vehicles, rather than traditional mechanical repairs. Their focus appears to be on aftermarket installations and sales of automotive accessories, particularly in the realm of in-car entertainment and security.

Based on the customer reviews provided, the perception of the environment and customer experience at 702 Motoring is significantly negative. One review describes a situation where an amplifier was reportedly not sent for repair as promised, leading to a prolonged period of miscommunication and alleged dishonesty from the owner. This customer reported waiting six months, with repeated calls and complaints, before finally demanding their amplifier and money back, encountering further delays and what they perceived as a "smug face" from the owner. This suggests an environment where communication is poor, promises are not kept, and customer trust is severely eroded.

Another review highlights issues with basic operational transparency, stating that the store hours advertised were inaccurate, the doors were double-locked, and no one answered the phone, despite the customer driving four hours to visit the location. This indicates a potential lack of reliability and professionalism in their public-facing operations, creating a frustrating and wasted trip for potential customers.

These accounts paint a picture of an environment where customers may experience significant frustration, lack of transparency, and difficulty in resolving issues. Such feedback suggests a challenging customer service experience that could deter potential clients.

Despite the negative customer feedback, general online information about 702 Motoring, including their eBay store presence and YouTube channel, indicates their core business revolves around automotive electronics and customization. While not explicitly stated in the provided customer reviews, their services and goods typically include:

• Car Audio Systems: This is a major area of their specialization. They appear to offer a wide range of car audio components, including amplifiers, speakers (such as Diamond Audio, Cerwin Vega, and Soundigital brands), subwoofers, and head units (single and double DIN stereos). They also feature custom installations, particularly for Harley Davidson motorcycles.
• Vehicle Security Systems: This includes car alarms, remote start systems, and smart start alarms, as well as bypass accessories for installation.
• Window Tinting: They also offer window tinting services for vehicles.
• Lighting: While not detailed, some auto accessory stores offer various vehicle lighting upgrades.
• Installation Services: As an "Auto Repair Station" specializing in these products, installation services for all the sold components are a fundamental part of their offering.
• Auto Parts & Accessories: Beyond major electronic components, they likely sell related accessories like wiring kits, connectors, fuses, and RCA cables.

It's important to note that the provided customer reviews primarily focus on issues related to service fulfillment and communication rather than the quality of the products themselves or the technical expertise of installations, when they are completed.

Based on the combined information, key features and important considerations for local users regarding 702 Motoring include:

• Specialization in Car Audio and Customization: Their primary focus is on aftermarket car audio, security, and related vehicle enhancements. This specialization means they likely have a broad selection of products and expertise in these niche areas compared to general auto repair shops. Their YouTube channel showcases numerous custom Harley Davidson audio system installations, suggesting a particular proficiency in this segment.
• Product Brands: They appear to deal with reputable brands like Diamond Audio, Cerwin Vega, and Soundigital, indicating access to quality components in the car audio sector.
• Nationwide Shipping (via eBay): Their eBay presence suggests they also sell products online with nationwide shipping, which broadens their reach beyond local customers for parts sales.
• Significant Negative Customer Feedback: The provided reviews highlight severe issues with customer service, including alleged dishonesty, lack of communication, unfulfilled promises, and inaccurate information regarding business hours. This is a critical factor for potential customers to consider, as it suggests potential challenges in transaction completion and dispute resolution.
• Allegations of Deception and Poor Communication: The experience described by the customer regarding the amplifier repair, where they felt "played" and "literally lied straight to face," is a serious accusation that points to significant issues with the business's integrity and customer handling.
• Operational Inconsistencies: The second review about incorrect store hours and unanswered phones indicates a lack of reliable operational management, which can lead to wasted time and effort for customers.

While no explicit promotional offers are detailed, the general "promotional" aspect of such a business would typically revolve around:

• Range of Products: A wide selection of audio, security, and customization products from various brands.
• Custom Installation Expertise: The ability to perform complex installations and custom fabrications, especially for specialized vehicles like Harley Davidson motorcycles.
• Competitive Pricing: While not explicitly mentioned in the provided reviews, auto parts stores often compete on price for their products.

However, for local users considering 702 Motoring, the primary "promotional information" should be balanced with the significant red flags raised by the customer reviews. It is crucial for potential customers to:

• Exercise Caution: Given the severe negative feedback, exercising extreme caution is advisable.
• Verify Information Directly: Always confirm store hours, product availability, and service timelines directly with the business before making a trip or commitment.
• Obtain Written Agreements: For any services or repairs, especially those involving sending items out, it would be prudent to obtain clear, written agreements that detail the service, timeline, cost, and refund policies.
• Consider Alternatives: It would be wise to research other auto parts stores or "Auto Repair Stations" in the Las Vegas area that specialize in car audio and customization, comparing their services, pricing, and, most importantly, their customer reputations.

In conclusion, 702 Motoring in Las Vegas appears to be an auto parts store and customization shop focusing on car audio and vehicle electronics. While they likely offer a range of products and installation services, the highly negative customer reviews regarding communication, transparency, and service fulfillment are significant factors that local users should thoroughly consider before engaging with this establishment.