510AutoWorks

510AutoWorks ico

(21 reviews)

Auto Repair StationsCaliforniaAlameda CountyFremontCentervilleMoraine Street

Alameda County . California

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Operating Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

510AutoWorks Introduce

510AutoWorks, located at 37555 Dusterberry Way, Fremont, CA 94536, has established itself as a highly respected and trusted "Auto Repair Station" within the local community. With a direct service line at (510) 793-5077, this shop is a go-to destination for vehicle owners seeking reliable and professional automotive care. 510AutoWorks is not just a place where you can get your car fixed; it's a comprehensive service provider that offers a wide array of services and implicitly, the necessary parts for sale, ensuring that vehicles are maintained to the highest standards.

Environment and Facility

While explicit descriptions of the interior decor are not widely available, the strong positive reviews and the business's longevity suggest that 510AutoWorks maintains a professional, clean, and organized facility. Auto repair shops that garner such high praise typically invest in a welcoming and comfortable customer waiting area. This might include amenities such as complimentary drinks and free Wi-Fi, as indicated by some available information, alongside mobile charging stations, ensuring customers have a pleasant experience while their vehicles are being serviced. The service bays are expected to be well-maintained and equipped with modern, specialized tools and diagnostic equipment capable of handling a diverse range of vehicle makes and models, including luxury and foreign cars, which are frequently mentioned in customer testimonials. The address on Dusterberry Way suggests easy accessibility for residents of Fremont, with adequate space for customer parking and vehicle drop-offs and pick-ups. The overall environment likely reflects their motto: "QUALITY IS A MUST WITH SERVICE YOU CAN TRUST," signaling a commitment to a high standard of operation from the moment a customer arrives.

Services Offered

As a leading "Auto Repair Station," 510AutoWorks provides an extensive range of services to address various automotive needs, from routine maintenance to complex repairs. Their offerings include, but are not limited to, essential preventative maintenance such as **oil changes** (including service C for Mercedes-Benz, as mentioned by a customer), **tire service and repair**, and **auto maintenance** checks crucial for vehicle longevity. They are highly proficient in **engine service & repair**, diagnosing and fixing issues that affect vehicle performance and reliability. **Brake service** is a core offering, ensuring optimal stopping power and safety. Beyond these common services, 510AutoWorks is particularly well-regarded for its expertise in **foreign and luxury vehicles**, with numerous reviews specifically mentioning successful repairs on brands such as Mercedes-Benz, BMW, Audi, and Porsche. This indicates their capability to handle sophisticated automotive systems and specialized repair needs. Their services often include comprehensive diagnostics, fluid top-offs (as noted by a customer), and addressing a variety of mechanical and electrical issues. The goal is to provide a complete solution for vehicle owners, ensuring their cars are running smoothly and safely on the road.

Features and Customer Approach

510AutoWorks stands out due to several distinguishing features and a highly praised customer-centric approach. The most highlighted feature is the **knowledgeable and experienced team of mechanics**, led by owner Erik (Eric), who is consistently lauded by customers for his expertise and honesty. Customers frequently describe the staff as "very friendly," "helpful in telling you about what is recommended and needed for your vehicle," "professional," and "trustworthy." This emphasis on clear and transparent communication is a significant factor in their high customer satisfaction, as mechanics take the time to "explain things to you." Their motto, "QUALITY IS A MUST WITH SERVICE YOU CAN TRUST," is evidently lived up to, with customers consistently reporting excellent repair work and maintenance services. The shop is particularly noted for its **reasonable and competitive pricing**, with many customers comparing it favorably to dealership costs, often leading to significant savings. Efficiency is another key feature, with vehicles often ready for pick-up sooner than expected, as one customer mentioned their car was ready before lunchtime after a service. The "personalized service by the owner" is frequently highlighted, fostering a strong sense of trust and reliability. This blend of technical expertise, honest advice, fair pricing, and efficient service creates a compelling value proposition for vehicle owners in Fremont and beyond. Their 4.9-star rating based on 52 verified reviews and being favorited by 31 customers further underscores their consistent high-quality service and customer satisfaction.

Promotional Information

While specific, time-sensitive promotional offers for 510AutoWorks are not explicitly detailed, their consistent delivery of high-quality service at reasonable prices serves as their primary and most effective promotional strategy. Their strong online reputation, built on numerous positive reviews, acts as a powerful form of word-of-mouth marketing in the digital age. Key promotional aspects include:

  • **Exceptional Customer Reviews:** The abundance of 5-star ratings and glowing testimonials from satisfied customers, particularly those with high-end foreign cars, is a testament to their service quality and directly influences new customer acquisition. Phrases like "The BEST people Experienced Professional" and "highly recommended to other car owners" are strong endorsements.
  • **Competitive and Reasonable Pricing:** Their commitment to offering "very reasonable" service prices compared to other specialty vehicle shops, as noted by customers, is a significant draw, especially for owners of luxury vehicles who often face higher dealership costs.
  • **Focus on Transparency and Honesty:** Erik's reputation for being "very honest and doesn't sell services that the customers don't need" creates trust, which is a powerful incentive for repeat business and referrals.
  • **Specialization in Foreign Cars:** While they likely service all makes, their proven expertise with Mercedes-Benz, BMW, Audi, and Porsche is a niche promotional advantage, attracting owners of these specific brands.
  • **Convenient Amenities:** The mention of "Complimentary Drinks, Courtesy Shuttle, Free Wi-Fi and Mobile Charging Station" highlights additional perks that enhance the customer experience and can be used in promotional materials.
Customers are encouraged to contact 510AutoWorks directly at (510) 793-5077 during their operating hours (open until 6:00 PM, with more hours potentially available) to inquire about specific services, get quotes, or schedule maintenance. Their proven track record and customer-first approach make them a highly recommendable choice for auto repair in Fremont.

510AutoWorks Photos

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510AutoWorks Location

510AutoWorks Customer Reviews

My Mercedes quietly died on the side of the road on a Sunday and I had it towed to 510. They carefully worked on it until she was nursed back to health. It was more than the battery. They had to replace a valve body on an exotic variant. It took a long time to find the part but they got it done. Treated much better here than at the Fletcher Jones dealership in Fremont. I’ve gone to about a dozen mechanics over the years in the Bay Area and Erik and his team are the ones I trust more than anyone. 5/5. Highly recommend.

Nov 06, 2024 · Vineet Sinha

It took me 7 years to find a mechanic to feel I can trust. Got a referral and read Reviews. Erik was honest and answered all my questions and made me feel comfortable and trustworthy to leave my Honda to him to do a 120000 miles maintenance. It all turned out Great! He is very nice and knowledgeable. I liked the way they break down the to do list with explanations and prices. I was able to understand exactly what was being done without a doubt. As a woman he didn’t make me feel like I was taken advantage of. Thanks Erik! I found my mechanic I can Trust!

Jun 03, 2023 · soo kim

The owner Eric was very friendly and his professionalism is far beyond his years. He contacting us of his finding! He gave us options, was not pushy and work with us. I would highly recommend his shop and no we did not have a Mercedes, it was a Honda. That’s a sign of a great mechanic with on different make and models. If you are looking for a honest/knowledgeable and Reliable mechanic it’s Eric!!!

Aug 26, 2020 · Daniel Ramos

My family has been going through Erik since he worked at a local mercerdes as a master tech. I live in San Jose, but i will never hesitate to drive my car to Fremont for service! Erik and the team here are all amazing. He’s very detail oriented and does clean work. Most importantly, his prices are very transparent and will not over charge you for things he thinks you don’t need for your car. Thank you Erik and family!!!!!

Oct 31, 2022 · J. Altamirano

It can be tough to find a good mechanic sometimes. I found this place through a recommendation from a coworker who is a car enthusiast. Erik the owner is amazingly knowledgeable and an all around nice guy. I highly recommend 510AutoWorks!!

Mar 03, 2023 · Christopher Dang