3 angels custom upholstery

Located at 705 Gibson Blvd SE, Albuquerque, NM 87102, USA, 3 Angels Custom Upholstery operates within the broader category of "Auto Repair Stations," providing specialized services focused on the interior aesthetics and comfort of vehicles. This business caters to a niche but essential aspect of auto care: upholstery repair, restoration, and customization. For inquiries or to discuss a project, 3 Angels Custom Upholstery can be reached at (505) 604-2831 or via mobile at +1 505-604-2831.

The environment at 3 Angels Custom Upholstery, as can be inferred from customer reviews, is a workshop dedicated to intricate and hands-on automotive interior work. Unlike a typical full-service auto repair shop with large bays for engine or chassis work, an upholstery shop would feature specialized tools for cutting, sewing, and fitting various fabrics and materials. One review specifically highlights "high quality hand-worked-with-passion auto upholstery," which suggests a focus on craftsmanship. This implies a workspace equipped with industrial sewing machines, material storage, and dedicated areas for meticulous assembly of seat covers, headliners, and door panels. The contrasting mentions of a "first class dining and lattes" customer service area at other establishments suggests that 3 Angels focuses on the practical aspects of the repair itself rather than luxurious waiting amenities. The location, "right off I-25 or just east of Broadway SE," indicates accessibility for customers, particularly those looking for a dedicated upholstery specialist rather than a general auto repair station. The expectation for customers would be a functional, dedicated workspace where skilled individuals transform and restore vehicle interiors.

The core services offered by 3 Angels Custom Upholstery primarily revolve around the interior components of automobiles. These specialized services are crucial for maintaining the aesthetics, comfort, and resale value of a vehicle. Based on the provided customer feedback, their services include:

• Auto Upholstery Repair: This involves fixing tears, rips, burns, or other damage to car seats, door panels, and other upholstered surfaces.
• Complete Upholstery Re-do/Restoration: For vehicles requiring a full interior overhaul, whether due to extensive wear, damage, or as part of a classic car restoration project. This can involve replacing all fabric, leather, or vinyl surfaces.
• Headliner Repair and Replacement: A common issue for older vehicles, particularly in sunny climates, involves the headliner (the fabric lining the car's roof) curling or sagging. 3 Angels explicitly handles this, as detailed in a review where a "hot-sun-curling-off-headliner" was fixed efficiently.
• Custom Upholstery Work: The business name "Custom Upholstery" itself suggests the ability to create bespoke interior designs, allowing vehicle owners to personalize their cars with unique fabrics, colors, or patterns. The review mentioning custom door panels for a 1979 El Camino directly supports this offering.

The features of 3 Angels Custom Upholstery are presented with contrasting perspectives from customer reviews. On the positive side, a key feature is their focus on high-quality, hand-worked craftsmanship and passion for auto upholstery. This suggests a dedication to detailed and meticulous work, aiming for superior results in repair and restoration. Another positive feature is their reasonable pricing, as noted by a satisfied customer who found the work done at a "very reasonable price." The ability to complete tasks in a timely manner, as demonstrated by the headliner repair done "tomorrow" and finished by 3:30 pm the next day, is also a significant advantage. This indicates efficiency and a commitment to customer convenience. The positive review also praises the staff as "good folks," implying a friendly and approachable demeanor. This particular customer recommends 3 Angels for those who "prefer first class dining and lattes in the ‘Customer Service’ area, head to Knob Hill," suggesting that while their waiting area might not be luxurious, their core service quality is paramount. However, it is crucial to present an objective view, and another review highlights significant concerns regarding 3 Angels Custom Upholstery. This negative experience points to severe issues with communication and adherence to commitments. The customer reported multiple missed deadlines, a lack of proactive communication via phone calls, and an unreliable "man of his word" aspect regarding a promised free panel. This suggests potential inconsistencies in project management and customer updates. Furthermore, the review raises concerns about customer service under pressure, with the owner allegedly starting to rip off installed panels when payment was questioned. The reported loss of original parts (lock and window switches) and the quality of the finished work (vinyl already ripped on one panel) are serious red flags regarding professionalism and the end product. Therefore, while some customers experience positive outcomes, the inconsistencies in service delivery, communication, and potential quality issues are significant features to note.

For promotional information, 3 Angels Custom Upholstery can highlight their core strengths while being mindful of addressing potential concerns. They could emphasize their specialization in "high quality hand-worked" auto upholstery repair and restoration, appealing to customers who value craftsmanship. Promoting their ability to handle common issues like "hot-sun-curling-off-headliner" with quick turnaround times would be effective. Advertising their "reasonable prices" for specialized work could attract budget-conscious individuals seeking quality. Showcasing before-and-after photos of their custom upholstery projects, especially for classic cars or unique vehicles, would visually demonstrate their capabilities. However, to address the negative feedback, they might consider explicitly stating a commitment to transparent communication regarding project timelines and any changes, perhaps implementing a formal notification system for job completion. While the information does not provide details on specific current promotions, common strategies for an upholstery shop could include offering a discount on a full interior restoration, a special price for headliner repairs, or a package deal for custom seat covers. They could also target local car clubs or classic car enthusiasts with specialized services. Highlighting the convenience of their location "right off I-25" would also be a benefit. Given the mixed reviews, a proactive approach to demonstrating reliability and consistent quality, perhaps through updated customer service policies or guaranteed completion times, would be beneficial for building broader trust and ensuring positive customer experiences consistently.