How to Use Towing Assistance in Case of an Emergency
Have you ever found yourself stranded on the side of the road, unsure of how to get help when your car breaks down in the middle of nowhere? I certainly have, and let me tell you, it’s a situation I wouldn’t wish on anyone. Whether it’s a flat tire, a dead battery, or a more serious issue, having towing assistance available can be a lifesaver. In this article, I’ll walk you through everything you need to know about how to use towing assistance in case of an emergency, based on my personal experience and tips that could save you time, stress, and money.

United Towing Service Inc.
26170 Adams Ave, Murrieta, CA 92562, USA
1. Understanding the Basics of Towing Assistance
The first time I needed towing assistance was during a road trip, where my car unexpectedly broke down. At the time, I wasn’t fully aware of how towing services worked, but I quickly learned that towing assistance is a vital service that many car owners should have access to. Most roadside assistance programs include towing services, which can be called in whenever your car needs to be towed to a repair shop or if you’re stuck in a place where you can’t drive it. Here’s a breakdown of what to expect when you need to use towing assistance:

J & J Towing
4560 N Webster Ave, Perris, CA 92571, USA
1.1 What Towing Assistance Covers
When you sign up for roadside assistance, towing services are usually included, covering things like:
- Flat tire changes
- Fuel delivery if you run out of gas
- Jump-starting a dead battery
- Towing your car to the nearest repair shop
- Lockout services if you accidentally lock yourself out of the car
Knowing what your policy covers and what it doesn’t is essential. For example, some towing services have limits on the number of miles they will tow your car for free, while others may charge extra for long-distance towing.
2. Steps to Take When You Need Towing Assistance
It can be overwhelming to figure out what to do in an emergency when your car breaks down. But here’s a step-by-step process that I follow whenever I need towing assistance:
2.1 Stay Safe and Secure Your Vehicle
Safety is always the number one priority. When my car broke down once, I made sure to pull over to the side of the road as far away from traffic as possible. If you’re on a highway, use your hazard lights immediately to signal other drivers that you're experiencing an issue. If you have a roadside emergency kit with safety flares or reflective triangles, now is the time to use them. This helps keep you safe while you wait for assistance to arrive.
2.2 Contact Your Roadside Assistance Service
Once I had secured my car, the next step was to contact a roadside assistance service. If you have a subscription to a program like AAA, you can call their number for immediate help. Many modern services also have apps that allow you to request towing assistance with just a few taps. Make sure to provide them with detailed information about your location, the issue with your car, and the type of assistance you need. The more accurate your information, the faster the service will arrive.
2.3 Prepare for Towing Arrival
After calling for help, it’s important to prepare for the tow truck to arrive. I always make sure my car’s keys are accessible and that I’m near the vehicle when the tow truck arrives. It’s helpful to have all your necessary documentation, such as your car’s registration and insurance details, handy in case the towing company requests them. I also take a moment to gather any valuables from my car, as I know I’ll be away from it while it’s being towed.
2.4 Wait for Professional Help
During my experience, the towing company arrived within the estimated time frame. The tow truck operator was professional and quickly assessed the situation, ensuring that my car was safely loaded onto the truck. It’s reassuring to know that towing companies have the proper equipment and expertise to handle your car safely, especially if you're stuck in difficult conditions like snow or ice. I was able to sit back, relax, and wait for the issue to be resolved without any hassle.
3. What to Expect from a Towing Service
Knowing what to expect from a towing service can help ease some of the stress during an emergency. Here are a few things I’ve learned about towing services based on my experiences:
3.1 Service Fees and Coverage Limits
One of the first things you should check when you call for towing assistance is whether there are any service fees or coverage limits. Some services will tow your car for free up to a certain number of miles, while others might charge for every additional mile. It’s also important to ask if there’s a limit to the number of tows included in your membership or subscription. During my first towing experience, I was surprised to learn about these limits, so it’s worth checking your policy ahead of time.
3.2 Types of Towing Services Available
Not all towing services are the same, and understanding the different types of towing options can help you choose the right one for your needs. Common types of towing services include:
- Flatbed Towing: This is the safest and most common type of towing, especially for vehicles that cannot be driven.
- Wheel-Lift Towing: This method is used when your car is still operational but needs to be lifted by its wheels for transport.
- Hook-and-Lock Towing: While this method is quicker, it’s not as safe for your vehicle and should be avoided if possible.
3.3 Estimated Time of Arrival
When I called for towing assistance, I was given an estimated arrival time, which was incredibly helpful in reducing my anxiety while waiting. Most services provide a rough estimate, but it’s important to be realistic. Factors like weather conditions, traffic, and the distance the towing company has to travel can affect how quickly they’ll arrive. If you’re in a remote location, expect a longer wait time.
4. How to Avoid Needing Towing Assistance in the Future
While towing assistance is a lifesaver when you're stuck, it's always better to avoid emergencies in the first place. Here are a few tips I now follow to reduce the chances of needing towing services in the future:
- Regular Maintenance: Keeping your car well-maintained can prevent unexpected breakdowns. Regularly check your battery, brakes, tires, and fluid levels.
- Know Your Car’s Limits: Don’t push your car too hard. If you’re unsure about your fuel or tire levels, take precautions to avoid running into problems.
- Join a Roadside Assistance Program: Many car owners rely on roadside assistance services for peace of mind. Consider signing up for a program that offers towing services, as it can save you money in the long run.
If you’re in need of towing assistance, consider contacting Rescue & Towing for fast, reliable service. Their professional team is always ready to assist you in times of need.